Recent Reviews:
April 21, 2025
A.B.
April 21, 2025
M.M.
The customer service is fantastic. In a time when it is really hard to find customer service Sarah and Jake go above and beyond. The products would likely be the same at any other Trek store but the service is absolutely amazing. They take the time to get to know you and what you want and set out to make your experience positive.
April 19, 2025
A.C.
Sarah and her crew are excellent. I always feel welcome and well cared for in her shop and over the phone. My recent purchase of a new hybrid was made so easy with Sarah’s help. Service is great. Sorry to see the brick and mortar shop go but know that the service part or her business will continue. THANK YOU
[FIRST NAME REMOVED]. Lyme, NH
April 12, 2025
E.C.
April 9, 2025
S.E.
April 6, 2025
A.M.
March 30, 2025
R.C.
March 29, 2025
J.R.
March 29, 2025
M.C.
I needed to replace the chainring for my Trek Dual Sport 2 bicycle.and was having trouble on Red Clover's website trying to complete my purchase, primarily due to my vision issues making the live chat almost impossible. I have to close one eye and use a 3" magnifying glass on my 13" vintage laptop. I was totally frustrated but needed the part so I called to see if I could talk to a real person and not a computer or recording.Sure enough, a lady answered the phone on the second or third ring, I think her name was Denise.She had a most pleasant and vibrant energy in her voice; a smile in her voice they used to say, while she patiently walked me through all the steps it took to place my order. I asked her to wait until it had gone through before she hung up. Within minutes, the Red Clover system kicked in, I got email confirmation and a short time later, a tracking number, and the next morning notification it had shpped. information. From my point of view as a senior citizen, this lady was indeed, a REAL person, not just a voice on the line reciting company policy, terms, and have a nice day, thank you. Her personal attention and willingness to spend the necessary time for a small sale,such as mine, is why I highly recommend Red Clover for all your cycling needs. They are real people; friendly, professional happy people who will go the extra mile to help you, the customer. . That's a Top Shelf, 5 STAR++ company in my book! Thank you Red Clove Bikes!!
March 27, 2025
J.G.
March 24, 2025
K.L.
March 23, 2025
J.P.