Outstanding service from Duncan and the workshop team. They went the extra mile to ensure that my bike was ready for a major charity cycling event, when others would have simply said it was not possible to have the bike ready on time.
Awesome work, thank you!
Products are of a high quality.
All staff are cycling enthusiasts who seem to put a lot of pride into their service. They are friendly and knowledgeable.
A bike shop full of years of experience and knowledge also, a passion about cycling. Chased my tail with bike adjustments over a 12 month period and after having a good bike fit a RK, I now feel great and the bike.
I recently took my bike to Red Kite Cycles for a repair, and I couldn’t be happier with the experience. The staff were not only professional and efficient, but also incredibly welcoming. I asked if I could watch the repair process, and they were more than happy to let me observe and even took the time to explain what they were doing and why.
It was clear they really know their stuff and care about both the bikes and the people who ride them. Everyone I interacted with was friendly and helpful. It’s rare to find such great service and expertise in one place.
Highly recommend Red Kite Cycles – whether you need a repair or just good advice, they’ve got you covered.
Adrian and the team were very knowledgeable and in spite of some supply chain challenges have kitted me out with my dream bike. Thanks for all of your help!
Very friendly, helpful and encouraging to someone who has not cycled for years, on my ‘classic’ ( i.e. old ) bike. Ordered a part for me and then fitted it two days later.
From the warm welcome of an offer of a hot drink and smiles, this company has been incredibly efficient in their communication and actions and has got me cycling back on the road again within 7 weeks!
Their high quality stock, a bike that I loved at first sight, the ordering of a reduced chain-wheel direct from the bike manufacturer to the purchase and setting up of lights, a helmet, a cyclometer and pump - nothing was too much trouble!
Keep flying 'Red Kite Cycles' and a big thumbs up from a very happy customer. :-)
Thank you for the great service and advice on a road bike for our son. Friendly and helpful staff who took the time to go through the features of the bike . Looking forward to its arrival
Great friendly service from start to finish, specifically from Nic and Adrian. Informative advice and guidance with support to get a good initial bike fit from Adrian.
Duncan and colleagues very professional and welcoming. Did what I asked and more after advising me. Speedy, interested, sympathetic to retain elements of my classic bike while making sure it is safe on the road. Will definitely return when I need anything for my bike, which by the way now runs like a dream !