your staff are so friendly & accommodating . and your services are not only personalized but also effective .
Glad that Jackie is back , can't wait to have my long overdue facial !
This was my first experience. Jamie was very helpful in setting up my account was pleasant and knowledgeable when she did the cryotherapy treatment on my ankle and then set me up for the red light therapy.
I have been a member of Restore in Pleasant Hill for two years and the team and the services are great. I have taken advantage of almost everything they have to offer and I’m a regular for cryo, red light, infrared sauna, compression, IV drips (every week) and IM shots. I love my membership and the value I receive.
The team is so friendly and easy to talk to, whether Ronald, Kristin (Manager), Perla, and Bethany (Nurse). Bethany, I’m happy for your new role and will miss you, but we’re friends, so you’re not gone.
Note to management, this business is about service of course, but also building relationships with clients and trust. This team has that on lock. You need to retain your staff. You have an excellent team and you need to recognize them for their hard work. Also, you have incredibly too much turnover. Invest in your team, build them up, empower them and show them that you care. Lately, turnover is too high, especially among the nursing staff and that pushes clients away because there’s a lack of consistency. This team deserves more. Show up better as business owners and leaders.
I tried the Hydro Facial premium. My technician was Bella (Isabela). She was very professional and well versed in the process, different serums applications and answered all my questions .
Jamie love the energy everytime I come in there. Friendly and remembered my name. I havent come in there in a year because I had a baby. So thst was impressive
I felt welcomed and the staff was able to accommodate my last minute request for an IV therapy. They went over all the details of cost and the therapy itself. They honored the deal I saw on Instagram without hesitation or too much bureaucracy. Thank you for providing a friendly and professional atmosphere.
Perla and everyone in the front were very helpful with providing information on the diffrent services. The cryotherapy helped my back heal very quickly. The oxygen treatment gave me energy and calmness.
Also Belle gave my skin a wonderful glow and I'll be returning for a hydro facial. She was also super professional 👏🏾
Bella was great. As she worked she explained everything she was doing and why. Excellent facial and my face still feels better, over a week out from treatment. I’ll be going back! Thank you Bella!