I like the variety of equipment, level of cleanliness, and hours of operation. The staff and patrons are friendly and respectful. The location is perfect for me.
Just wanted to share a recent experience with Dave at Retro fitness of fort lee..
I was very frustrated with the inconsistency of the morning classes and expressed that I wanted to switch membership plans and possibly cancel my membership all together because of concerns I would be charged a fee....
Dave got in contact with me to see how he could help me to feel more at ease about staying with retro fitness....he apologized for the inconsistencies and better yet followed up with action....he assured me that they were working on a better class schedule for the morning and waived my fee to downgrade.
Thank you Dave, for understanding this gym girly's frustration and taking steps to make it better...
Looking forward to my next trip to Retro
All the best,
[FIRST NAME REMOVED]
I like how the team is so friendly and kind, especially Janette. I think Janette is a great worker, and I appreciate that they have everything there to train fans and create a good atmosphere.