Members want a gym to be open on time and for all of the machines to work. Check those two needs off at Retro. But Retro provides more from its manager and those who work there. On weekday mornings, Taylor, who opens, makes you feel welcomed with his greeting and hisresponse to everyone's needs. His work ethic is without question from his human relations to his keeping the gym clean.
Eileen has taken a more professional approach to all aspects of overseeing the fitness center from special offerings to needed timely announcements. She has expanded programs and addressed needs promptly.
Mornings at retro are a communal experience for me that start my day on a positive note.
I love almost everything but I wish hours on Saturday went until 9 pm like other days of the week. Gym gets too crowded at times and equip/treadmills are full.
The gym is run at an extremely professional level and all assistants are friendly. The gym is always clean and broken equipment is repaired in a timely manner.
Plus, the rates are very reasonable.
I love the Retro Fitness in Hillsborough! It is clean and the staff is very nice and courteous! The machines and brand new and even the lockeroom seems to have been remodeled. I already referred 2 memberships since being a member.
I met with a personal trainer for a physical assessment. Natalie was wonderful. She explained things easily & showed me what my exercise routine should consist of.
The gym floor is clean and organized. They recently had customer appreciation day treating everyone to complimentary protein shakes, water bottles, shaker bottles and protein snacks etc. It’s a nice unexpected treat! Great gym overall!
The employees who open are excellent…Taylor is the absolute best. He knows every member, is helpful & is constantly cleaning.
The only negative is the amount of time it takes to get machines fixed. Also the overhead fan over the treadmills still isn’t working after 2 years. I know they’ve tried but with summer here it really needs to get fixed. The only other fan only reaches one treadmill at the end.