I enjoy working out at Retro Fitness for the following reasons:
2. Cleanliness of facility
3. Friendliness/professionalism of staff
4. Good equipment
However, I do have one complaint and a suggestion. It really bothers me when members don't put away their weights or remove the plates from the machines. Staff should emphasize gym courtesy more and enforce it. Secondly, it should be required that every member bring their own towel to wipe down equipment after use. Although you provide paper towels, most members don't use them. Lastly, can you install more clocks around the gym. Most people don't wear watches to while working out so it would be convenient and helpful to know what time it is while working out as most people are on a tight schedule.
I started the Silver Sneakers program about 1 year ago. The program is great for Seniors. I also like the gym and so does my husband. He got pretty sick so we haven't been back in a while, but the doctor says very soon he will be able to exercise again.
I highly recommend Retro Fitness.
Convenient location, hours that work for me, availability of equipment.
I am disappointed that the yoga classes I participated in areno longer available. I would love it if they were added back on to the schedule!
Convenient, helpful staff, clean, not crowded, machines in good repair
A problem: I have been meeting with a trainer twice each week for well over a year. A fee of $296 is deducted automatically from my checking account each month on about the 22nd. Last week on February 15 my trainer messaged me that the computer system would not allow him to meet with me that day because payment had not been recorded. He thought maybe it was because a twice weekly schedule has eight meetings most months but nine meetings in some months. He said this has happened to other people as well. So we cancelled our scheduled meeting.
I suggest that Retro administration look into this issue. It is not sufficient to blame this on 'a computer problem' - it takes a person to fix a system problem.
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