The services that I recieved while my bike was being worked on were above what I expected.
Clear communication, fast service, abd extremely helpful and friendly .
I like that owners and employees take the time to talk through options and decisions. They take the time to educate, are friendly, and don't talk down to people who are still learning about bikes.
Rather than do the Amazon thing. I called from Chicago to order a bike for my 8 year old grandson in Scotia. The person on the phone was friendly and helpful. I can’t wait to hear from him after he gets his new bike. Thanks.
Revolution Bicycles is the 'essence' of a 'hometown' small business. Great service with great value pricing. I love walking into your Henderson Center store and employees saying hello along with my first name! When's the last time that happened to you?!
After a ride to Kneeland Airport I realized part of my attachment fell off my fork to my speedometer. Thanksgiving eve at 3p, still open after I called. I brought her in and they said the piece broke off. Gave me my options. I chose the in stock item. They took my bicycle right away and installed it within 10 min. Friendly, curious, had the item I desired in stock, reasonably priced installation, and did it right there on the spot. I thought I was going to have to leave her. Oh, and he even looked up my old item in case it was under warranty and flint it- 7 years old! Fabulous service! Old fashion values! Absolutely love Revolution Bikes!
Your staff always explain exactly what is going on with my bike in terms I can understand. I don’t need to worry about treated poorly or like I’m ignorant because of my gender. The rates you charge are completely reasonable and your work is guaranteed. Thank you for being a great community shop!