Great service from the team at Rhythm Bikes. I took my Trek e-bike into them after I'd crashed it (luckily the bike suffered more than I did!).
Ian and Jessie were excellent - diagnosed what was required, tracked down difficult to source parts and put it back together as good as new! They are really knowledgeable and top people! Definitely will be going back - they are my Go-To guys for everything bike related!
You guys carry great products and really know your stuff—but more than that, you’re just easy to be around. No ego, no weird bike shop energy—just super friendly, welcoming, and genuinely helpful. You take the time to explain things and make sure people actually understand what they’re getting into.
Really appreciated working with Ian on my new bike—he helped me dial everything in and gave thoughtful recommendations right where I was on the fence. Made the whole process feel easy and solid.
I had some mechanical issues in the middle of a ride. Jesse helped repair the AXS derailleur and tightened my headset so I could continue. Thanks for being flexible and helpful!
Communication was excellent, and the team was incredibly helpful from start to finish. Pickup service is awesome! The pricing was fair, and the quality of the work was outstanding. I truly trust this team and would recommend them to anyone needing service or bike support.
When I had a problem with my recently purchased e-bike, a staff member came to my home to fix it because transporting the e-bike would have been very challenging. 10/10 service!