Knowledge, ability to explain things in laymen's terms, resourcefulness (finding old spokes), commitment to making my bike safe and keeping me on the road.
Super customer focused, above and beyond eveb though I dropped off a bike for service that I didn’t buy from them. They are passionate about bikes. Really cool team.
Friendly service. Nice store in good location. One nitpick. It was not explained to me that a text message saying the parts had arrived was a message to bring the bike in asap. You should be clearer about this.
The crew (especially Ian!) was incredibly helpful in educating me about the different bike options as well as how to care for my bike properly! I would 100% recommend Rhythm bikes, and I’ll definitely be coming back.