Communication was excellent, and the team was incredibly helpful from start to finish. Pickup service is awesome! The pricing was fair, and the quality of the work was outstanding. I truly trust this team and would recommend them to anyone needing service or bike support.
When I had a problem with my recently purchased e-bike, a staff member came to my home to fix it because transporting the e-bike would have been very challenging. 10/10 service!
Knowledge, ability to explain things in laymen's terms, resourcefulness (finding old spokes), commitment to making my bike safe and keeping me on the road.
Super customer focused, above and beyond eveb though I dropped off a bike for service that I didn’t buy from them. They are passionate about bikes. Really cool team.
Friendly service. Nice store in good location. One nitpick. It was not explained to me that a text message saying the parts had arrived was a message to bring the bike in asap. You should be clearer about this.
The crew (especially Ian!) was incredibly helpful in educating me about the different bike options as well as how to care for my bike properly! I would 100% recommend Rhythm bikes, and I’ll definitely be coming back.