I don’t know where else I would go to get my bike fixed and I am sure you guys are swamped but repairs are getting really expensive. Makes me consider fixing things myself next time. Seems like anything is $50 now when the part could be found for $5 and within a little YouTube watching, could be fixed with simple tools. It is nice not getting my hands dirty but something to consider now… where that used to not be the case.
I have purchased many bicycles for my family at Richards over many years. My most recent purchase of a SunSeeker recumbent bike was very good. Emily was very helpful and knowledgeable of the product. A 10% off cash purchase was an awesome deal.
At pick up day your team was very helpful to explain the workings of the bike. I am again very happy to shop at Richards Bicycles.
Keith
An incredibly friendly staff that is very knowledgeable about their products. Another aspect I really appreciate about the location. Is that even if helping someone else they ask if we are being helped and that if they are busy, they will be with us shortly I appreciate being seen.
I've purchased several bikes from this shop over the years, and every experience has been excellent. The staff is incredibly knowledgeable and always willing to take the time to explain your options, making sure you feel confident in what you're buying. Whether you're a seasoned rider or a beginner, they treat you with respect and patience.
Their repair service is just as impressive—quick turnaround times and quality work every time. It's clear they care about getting you back on the road as soon as possible without cutting corners.
Highly recommended for anyone looking to buy a new bike or in need of reliable repairs. A great local shop that truly knows their stuff!
Wonderful customer service that gives customers the best experience possible. Knowledgeable staff that can answer any questions or find the answer quickly
Superior service department as well.