It’s nice to see great service at a reputable bike shop. The service and communication was excellent and fair. Just by observing the customer service interaction with individual customers would encourage other people to visit this establishment.
Rick’s Bike Shop has a knowledgeable, professional staff and provides honest and dependable service. They also have a good selection of bikes and products in their showroom.
I've done business with Rick's since he opened the shop and have always had good experiences there. However, when I was just charged almost $10 for a generic push on pedal retainer for a tricycle that I could have picked up at the hardware store and done myself for a small fraction of that cost then I have to wonder if the shop's priorities have changed too much.
Pays attention to the "older" rider.
It was nice to be given the attention, even though I wasn't spending thousands of dollars. Thank you! Lynne McCrann