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   324 Reviews
01443 231400
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Recent Reviews:

As a valid customer I cant emphasis how much these guys adapt themselves to ensure the customer service you receive is top class recommended to go and visit πŸ‘

From the initial phone call booking the bike in to the final stage of collecting my bike from them, ride bike wales where absolutely amazing! Thank you guys πŸ‘πŸΌ

Excellent quality products and service. Very friendly, helpful and knowledgeable staff. Always a pleasure to shop here.

I can’t recommend Ride Bike Wales highly enough. The service from start to finish was exemplary. No pressure, talked me through the options of bikes to suit my requirements. Even took time to show me potential cycle routes on google and strava.

The advice is always good and the service is efficient. The staff take time to explain what they are doing to rectify a problem. The products are good quality.

very friendly and good service

The Staff are very knowledgeable and also very helpful, great selection of products at good prices.

Good communication and professionalism.

Great competitive prices and top quality also team are always there for you however big or small the issue maybe

A good job done by friendly staff.

Very friendly stuff, who put the customer first.

Booked my two bikes in for a service. I was unable to take the bikes to the store, so Bike Ride Wales picked them up from my home, assessed the required repairs and maintenance and rang me to explain the costs etc and ask for my approval. I had the bikes back within 3 days, and you can feel the difference in the rise of the bikes straight away. A first class and value for money service.

I've just received first class after sales service from Ride Bike Wales following a recent mechanical problem (rear axle and gearing issue) on my new Trek ProCalibre hardtail purchased in March this year. I dealt with Charlie, Dan and Stuart during drop-off and collection; they were all super helpful and reassuring, and arranged for parts to be quickly ordered in from Trek and for the bike to be repaired in store, together with a first service on the bike, all at no cost. The Ride Bike Wales Team are always a pleasure to deal with, thanks guys !

Everything you can ask for and more. Had issue with my new madone stuart and the team took the part off his own bike so I could complete a ride i entered into and did so for Velindre so bravo guysπŸ‘πŸ‘πŸ‘

Amazing customer service. Same day responses. In and out within a few days. Couldn't be happier.

Friendly expert advice.

Great service I had on my bike and very useful in advising me on upgrades for my TT bike.

Excellent service and such a good choice of products. Staff are so friendly and knowledgeable as well.

Friendly helpful staff

Just one thing to say awesome service still been going to the shop for last 4 years and can't see me anywhere else team go out of their way to help and support with the cycling side has changed my life thanks to Stuart and the team πŸ‘ŠπŸ‘Š