Staff very knowledgeable, able to identify the best bike for my requirements, interested in providing the best set-up for me. Took time to explain everything to me. Happy for me to try out the bikes.
Always helpful, always great advice and service.
Very knowledgeable and explains so I understand the problem or what’s needed or not needed. Customer service at its finest
Although, in the end, we decided not to fix our 2 e-bikes, the hard work and honesty analysing the bikes and briefing the scale of the challenge and potential fixing was very clear. Superb work done by brilliant engineers.
Sam at the front desk was lovely and guided me to towards a bike for work, the bike he recommended me I fell in love with. He was so cool and knew loads about bikes.