My E-bike had a technical problem and would not power up. The team worked with Shimano to sort the issue. Ot took a fair amount of time but they stuck with it and kept me informed along the way.
I have been a customer of Rides on Air for many years and have purchased several bikes and accessories and a steady supply of spare parts from them over the years. They have also perfomed many jobs for me to keep my bikes rolling.
I have always found the staff in Rides on air to be friendly, knowledgeable and very helpful and always enjoy visting the shop to take my bike in for work or to purchase something that I need.
I highly recommend Rides on Air.
Great service and great attention to detail when doing some upgrades on my partners run-around bike. They are happy to install parts I’d brought and researched and sourced some great ones that needed changing. Kept me up to date on how it was going and the costs so no surprises. Harv treated the bike as if it was his own and did a fantastic job. Thank you.
We were very impressed with the level of service we received from Rides on Air staff in Wallingford. They were very helpful indeed and advised us well in our choice of two Bergamont electric bikes, two Scott helmets and a Thule bike carrier. They even helped in installing the bike carrier to my car & secured both bikes to the carrier.
They were truly outstanding and I would not hesitate to recommend them.
Rides on Air, Wallingford will always be our go to shop for all things bikes.
When visiting the shop for information, help or to order something, I've always talked with extremely helpful and friendly people. Also, they really know their stuff so I've always gotten exactly what I need.
I'd highly recommend them!