Excellent customer service. They identified the bike repairs that were needed, gave helpful advice, completed the repairs within the timescale given and the work was done to a high standard at a lower price than expected.
the time you took to listen to what I wanted and explain what the options were. Also very accommodating to have a trial with the bike before purchasing
Very knowledgeable member of staff, and even when he didn't know an answer to a question, he went and checked rather than guessing. Very reassuring and gave me great confidence in what he was saying.
There was a decent choice of kids' bike helmets at reasonable price points.
The team at Wallingford were very friendly and enthusiastic about servicing my old bicycle. I'm back up and riding again on a bike that feels brand new. Many thanks.