Took my bike in to have crank set and cassette changed plus a service. Day later it was ready for me to collect. What fast service from the lads at Ridgeway Cycles. Always used them for my Trek Domane and my Madone before that. Always fast and efficient and happy to have time to discuss your needs and get bike back on the road ASAP. Well done lads.
I wanted a new helmet. I’m a casual bike rider and my helmet was getting too old to feel safer.
I had a very informative discussion about the helmets and once I had chosen, the helmet was fitted whilst I was in the shop.
I also had a couple of queries which were thoughtfully explained.
Thankyou
Reliable, helpful, trustworthy, high integrity, and knowledgeable. A truly great bike shop. I have used these guys for over 20 years, and won't go anywhere else.
Good customer focused approach. Our sales person was Jack and he was excellent - providing attentive service and willingness to listen and understand the our needs while communicating honestly and clearly.
It's a pity that Ridgeway only supply the Trek brand as it would be good to have a bit more choice.