Great service
Initial check in excellent- bike was thoroughly examined for Amy work needing to be done.
Service was completed in timely manner and pick up went smoothly and efficiently.
Took my bike in for its yearly tune-up and it was ready a day early so thank you so much for that. Ridley's only fixes what needs to be fixed and does a great job.
I checked online for bicycles I might be interested in buying and that made it easier to shop in store. Great selection and prices! Jonny was very helpful and knowledgeable, and guided me toward the correct size and style of bike. Every staff member I dealt with was super helpful! I appreciated being able to take the bikes for test rides. It was easy and fast to put down a deposit then come back later to make the purchase and get all the extras that I needed. The staff helped install my own basket hardware, bell and change the seat as I requested. Thank you!
Thrilled with my Trek Fx 3, it's everything I was hoping it would be. Thank you Johnny and the rest of the team at Ridley's. Your advice and service was excellent... much appreciated!
Every time I have come in either for service or sales I have been treated with top notch service. Good advice, trustworthy, and I didn't feel like I was inconveniencing anyone with my questions or needs (unlike other places... ahem... in the beltline... ahem). You're my go to place and have recommended to others numerous times. Thank-you!
Great Service dept !! top notch technicians and knowledge and great attitudes and always respectful and quick with the wit. old guy with 26er Santa Cruz will always be coming back Thanks . .
Your customer service and comptetive pricing is why I find the best deals typically in bike shops in the West, and with free shipping it is a no-brainer to get the best prices, for an already expensive sport.
I hope to move West 1 day, and visit your shops in person! Thanks for the great support and products.
Very knowledgeable and helpful staff. I've bought every bike from Ridley's for the past 20 years and always pleased with the service. Shout out to Joe for his help this time.
Automatic extra wide door when getting in was very helpful, especially with a broken bike. When walking to the service center, was greeted immediately by very knowledgable Tech. He was able to throw my bike on a stand and started troubleshooting. He was able to properly recommend a new rotor for safety, able also to mention that I don’t have to buy a new tire, which is great. The repair was done on spots and speaking to a kind service man as well, while I waited. Overall experience was amazing and didn’t even charge me for labor. I will be coming there again no questions asked.