I really appreciated the customer service I received the other day. I had a flat tire while riding and although I had a pump with me it didn't resolve the situation. I was closer to Ridley's than home so I called and was told I could come right down and get fixed up so that I could ride home. I am new to Okotoks from the Okanagan and had not been into Ridley's Cycle. Everyone was friendly and helpful and my bike tire was replaced within a few minutes. I will definitely return to Ridley Cycle whenever I have a cycling-related need or want.
I think the service guy's name is Jack. He was absolutely amazing! We need a new derailer and hanger. The hanger from the US was going to be too much money so he researched and found one from a bike shop in New Brunswick. He sent me the link to order it and it was very slick. We had the part and the bike repaired in no time! thanks,
Great bike pack rack setup on my new Specialized Hardtail, from Ridleys Okotoks.
Thanks Ben & Chris with your advice & installation.
Very satisfied with your service.
Ridley's products and services are top notch. They are very knowledgeable on their equipment and provide a very welcoming experience. Highly recommend.
Very happy with the service I received at Ridleys
Very friendly, knowledgeable, professional.
Josiah was very helpful. Made sure the bike fit me well and I knew how to operate the gears properly.
Love my bike !!!!!