Ridley's Cycles Okotoks Facebook Twitter Googlemaps

   3023 Reviews
14 Crystal Ridge Dr.
Okotoks, Alberta T1S 2C3
403-995-1594
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Recent Reviews:


Great customer service , knowledgeable & friendly staff. Always a pleasure to visit Ridleys !
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As soon as I walked in the door, someone was walking over to ask me how they could help me. I was a bit nervous thinking my questions were dumb, as I’m not super knowledgeable about bikes, I just ride them lol. But everyone was so beyond friendly and helpful, and willing to explain and give me advice and guidance.
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Had a flat on son's ebike who is totally dependant on bike to get around. Was a new bike as his other bike was stolen. They managed to fix the tire while I was in Town taking son to appointments. Then I had trouble getting the battery out and went back into the store where they helped me get the battery out and load the bike. I am a senior so I really appreciate their assistance in getting the bike back on the road. This was not an expensive road bike but they still took the time to help me out.
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Very quick too honour a price match product
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I Had an small issue with my ebike. Mechanic took the time needed to look at my bike, try a few things, asked questions and offer advice to help me determiine what was wrong and what part I needed to complete the fix. He Found and ordered the part.
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Service is efficient and the staff are knowledgeable and quite friendly.
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The fantastic service and home town feeling
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David was very knowledgeable about fitting our grandson out with a new bike, in terms of the correct size and the different components available. We liked his sales approach…not overly pushy. Thank you!
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They well all the good brands and the sales staff are very helpful and knowledgeable
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The staff is exceptionally helpful and knowledgeable
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The customer service is great. People are knowledgeable, helpful, and friendly. I can get parts or tools for my bike too!
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I have been a supporter of Ridley's since i moved back into the area about 18 years ago. I always feel like we receive great customer service. We have always been pleased with our purchases. My latest purchase stemmed as a result of an accident which wrecked my bike. The staff in 2 locations was so good about making space for me and my emotions - worth commending!
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I went to the store to get some parts for my new bike I bought and the employees were amazing, gave me lots of info and sold me the parts I needed, they even put the new pedals I bought on for free. Really recommend these guys
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Friendly and courteous staff. Great service and care.
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Our salesman, name started with a J, was very helpful and knowledgeable and offered us options and good advice. [FIRST NAME REMOVED]
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Very helpful with providing proper information
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Based on my visit, I was looking for a new chain for my Rail 9.7. It was in stock and the young man that hekped was great!
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They had the bike I wanted. They had it ready when I wanted They were great to deal with both on the phone and in store. Thanks, [FIRST NAME REMOVED]
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The service is excellent
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Knowledgeable staff
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