The sales person was very knowledgeable and friendly. He seemed to be personally familiar with the biking shoes we were purchasing and gave great advice.
Dan was very helpful in the fitting and selection of bikes for my 5 and 8 year old daughters. I love the Trek brand and having a local authorized bike shop for sales and repairs is great. I would definitely recommend Rochester Bike Shop!
Customer service. Fitting my son regarding height and weight and particular use of his bike. My adult son has Down syndrome and uses his Nike as his primary means of transit. This team is great at working with him so respectfully.
Thank you for bringing our son’s bike back to life which sat in a garage for about 10 plus years. Works like brand new and now our grandson is enjoying riding the bike. Fantastic service!
RBS is the absolute best. They are courteous, knowledgeable and passionate about the cycling world. I appreciate that they listen to my concerns and provide feedback on what may or may not work well. The service department is amazing. Josh and Zac take great care and pride in their work and it shows. I love sending all of my friends and family to them because I know Michelle, Zac and the team will take care of them.
I wasn't sure what type of bike I needed. Both Chris and Dan gave me great information and took the time to explain all the differences. I'm very happy with both my bike and my decision to buy it from the Rochester Bike Shop.