We got excellent service when we visited on 4/27. The person helped me fit my new pup with a harness and treated us like we were the only people in the store. She was so patient. Best experience ever!
a staff member at the NW rochester mn location was so courteous and helpful with hydration ideas for our cat. and she was also helpful with dental ideas for kitty as well.
It always takes way too long to check out. they have to click through so many things and different programs when checking members out. it’s really annoying. it’s 2025 pay to have an it person come
streamline your stuff. i wish the year memberships would come back. we get buckle and dimed by every company in this country
Good people willing to give suggestions.
Like supporting my small local store.
Appreciate that they have my dog's food available seven days a week.
Especially like the dog bath room and the ease of bathing our horse--great set up.
Very friendly, even though you didn't carry The Good Earth lavender scented corn-based cat litter. My new cat did just fine with the clay litter that was recommended. I will be back on Saturday for food and treats.