They ordered some special food for me because they did not have The size bag I wanted in the store. After I received the dog food I decided that wasn't the type I wanted to feed my dog. They gladly took it back. + I got a different kind. They are very helpful.
I came in because a friend had suggested Chuck and Don’s. I had just adopted my Lucy a German Shepherd mix from Paws and Claws. I wish I remembered the ladies name but unfortunately I don’t. She was amazing. I have not had a large dog in a long time and asked a lot of questions about what is the best food best treats. She was very patient with me and knowledgeable and explained the different foods. Thank you so much for helping me get the best for my Lucy.
Great products and selection. Store is organized and the overall shopping experience is very pleasant. It is a rich people pet store though- it’s not a store people in lower income brackets could frequent.
Truly amazing experience at chuck & don’s, great staff who are very helpful as well as accommodating and respectful. HIGHLY Recommend you shop here for your pet’s various needs!
We got excellent service when we visited on 4/27. The person helped me fit my new pup with a harness and treated us like we were the only people in the store. She was so patient. Best experience ever!
a staff member at the NW rochester mn location was so courteous and helpful with hydration ideas for our cat. and she was also helpful with dental ideas for kitty as well.