Eric is awesome—super knowledgeable and always willing to put in the work to find the right answer. Great guy to have in the Rochester for the cycling community!
I brought my bike in for a tune up and new tires. Everything was done perfect and in a timely manner. The employees are very knowledgeable and friendly. Exactly what you expect at a local bike shop. As a local in Rochester for over 20 years, this is the only place I go for my biking needs.
The salesman was knowledgeable, friendly, and understanding. He adjusted for my height, service the tires, trained me in all the functions, and loaded the app onto my iPhone. He even knew how to drop the seats and loaded the bike into my van
A mountain bicycle that I love to ride, was repaired for me in two days at a very reasonable price. The shop is in my own neighborhood, but I always was too busy to stop in to take a look around. When I walked into the store I was amazed at the selection of bikes, seats, locks, lights, jersey's and even bikes and gear for young kids. It was so organized and neat that I felt as if I was walking into the bike section of REI in the cities. When I went to pick my bike up 2 days later, I discover the shop is locally owned and operated by a native Rochester man that I went to High School with over 45 years ago! I realize now, that I had forgotten that Matt Hawkins owned this store. I am super glad I gave Rochester Cycling a try and now they have my biking business for life. Thanks Matt, Eric and crew! Best, Chris Allen
Eric performed work on my Trek Madone. Eric is very detail oriented and thorough. Supper friendly and easy to work with. I trust and highly recommend this shop to work on bikes.
Eric and everyone had been great and super helpful. Whether we’re shopping for bikes, parts, components or accessories my questions are always answered no matter how ridiculous. I make sure to refer folks to you all any time I can.
The absolute best service. This is a shop that I trust to just do the right thing for your bike and your saftey. I’ve used them for over 20 years and know them well. They will come up with the best solution for your needs.
Rochester Cycling is fantastic!! I am impressed with the service team every time I have to drop my bike off. They are fast and efficient, getting my bike back with 24-48 hrs.
Nice ultra clean facility. We like were the service area is visible to the customer and not hidden in a back room. Very friendly/knowledgeable customer service.