Rochester Cycling has a good selection of Trek bikes and various accessories. The folks who work there provide outstanding customer service. They are very patient with customers who are getting back into the biking scene and do an excellent job of explaining things and making recommendations.
Friendly, helpful staff who are knowledgeable of products and can make good suggestions. Good communication regarding services being done. Wide range of products.
I brought my bike in on a whim and Eric took the time to help get the bike out of my truck, change the tire tube, put on new handlebar grips and loaded it back into my truck all within 45 minutes. I was very pleased with his attentiveness to my needs and highly recommend this business.
Straightforward discussion about refreshing an old steel commute bike that hadn't been touched since covid. Well done and within price parameter expected.
Every time I go to Rochester cycling they are incredibly helpful, answering all my questions, and I would recommend them to anyone visiting rochester! I recently got into cycling within the last year and every time I go they are always welcoming and ready to help :)
Quick, knowledgeable service. The repair was done in less than a week and everyone was friendly and helpful when we dropped off the bike and picked up the bike.
Matt and Randy are both very knowledgeable and great to work with. They had my bike ready within the week and it rides like its brand new. I would highly recommend Rochester Cycling.