Trek Bicycle Rockford Facebook Googlemaps

   2938 Reviews
4169 Perryville Rd.
Loves Park, IL 61111
8156360664
Visit Website

Recent Reviews:


Knowable people willing to help.
Report a concern

Super customer focused although they don’t have a mechanic on Sunday and it was Labor Day weekend. I dropped my bike off and they flick the flat tire in less than an hour so amazing service highly recommend them.
Report a concern

Staff are always knowledgeable and helpful. Kevin is great to work with on service needs also.
Report a concern

Good quality. Sales people are friendly, knowledgeable and respectful but not pushy.
Report a concern

The gentleman that helped us was very knowledgeable, kind and patient with our children when purchasing bikes. They installed our kickstand for free too. Thanks guys!
Report a concern

We were greeted immediately as we entered the store and the sales person spent a good hour with us taking bikes down, measuring us for the proper fit overall, just a great experience
Report a concern

Great maintenance service and repair. Very friendly bunch.
Report a concern

variety
Report a concern

Great service and rich selection to choose from.
Report a concern

Huge selection of bikes and accessories, and our salesman, Isiah, was very knowledgeable and not at all pushy.
Report a concern

I recently stopped in before the shop was open and they were so kind and helped to fix my flat tire. Thanks guys, you have a lifelong customer
Report a concern

Friendly and helpful staff.
Report a concern

Completed as expected and on time.
Report a concern

I don’t have to worry about the products, they are quality products.
Report a concern

Very knowledgeable and friendly service.
Report a concern

Excellent products and service. Every time I go there for service or to shop, the staff goes out of there way to meet my needs. I recommend them to everyone who needs products or services related to bicycling.
Report a concern

Your customer service was great.
Report a concern

Friendly very professional
Report a concern

Kevin was super helpful and got me the intelligent choice in new rims.
Report a concern

We came in needing a fitting to my used, new to me, recumbent trike. I had met Kevin earlier and was pleased with his helpfulness. True to his nature he pitched in fitting me to the trike. I do not have it back yet but Kevin, Daniel and Matt have been timely and helpful.
Report a concern