Trek Bicycle Rockford Facebook Googlemaps

   2907 Reviews
4169 Perryville Rd.
Loves Park, IL 61111
8156360664
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Recent Reviews:


I brought in my non-trek bike to be serviced. The service I received there has been extremely friendly and extremely fairly price. I had no idea what the problem was or what they needed to do to fix my bike. They were extremely nice and courteous when I just talked to them on the phone, they greeted me and helped me before I even made it to the counter when I drop the bike off as well as when I came to pick it up. I assuming taking my bike to a higher end bike shop would give me hiring prices but I was wrong. If I have any more bike issues in the future I will definitely be going back, I was extremely impressed.
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Fairly prompt service and reasonable rates
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I had an issue with my bike rack. The employees and manager helped me resolve the issue. I had to return again for the same issue and they were happy to help. I really appreciated that I was able to successfully transport my two bikes to the Wisconsin Dells.
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Staff and mechanics are kind and helpful
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Efficient and very nice to deal with. I appreciate your help.
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Friendly service and quick repairs
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My son loves his new Trek Domane AL2. He is getting a lot of miles on it already. Sebastian was very helpful with explaining all the features of the different bikes and was not pushy. We were able to take our time deciding if this was the right bike for my son. We've bought several bikes over the year,s and will definitely be back.
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Salespeople are very friendly and knowledgeable.
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I was so very appreciative they were able help me with my grandson’s electric scooter tire . A wonderful staff and very kind .
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Quality, quality, quality!
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Great customer service and fair pricing
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Í love to bike. Trek products are amazing! The staff here is awesome.
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Kevin was very helpful and friendly.
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Affordable and reliable service
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The employee who assisted me was both friendly and helpful! My bike’s flat was repaired in a timely manner and he also noticed a worn out screw holding my seat in place that may have led to an injury!
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I had some work done on my older bikes andI bought a new bike last Fall and the staff has been so helpful. Recently, Kevin (Rockford) has taken time to answer my questions, explain my options, repairs, parts, estimates. I'm happy, Will
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Walked in intending to buy a bike, was in and out of the store in 15 min with bike in the car! Super nice and good service.
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I have purchased 12 bikes from you since the day you opened saervice has always been great
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Always take great care of our Trek Bikes. Great customer service!
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Very friendly and fixed bike quickly
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