Kevin is truly amazing and professional. Kevin is one of the best people I have ever interacted with in a business and provided great customer service.
Kevin is so kind and helpful! Amazing customer service from everyone. Great, clean showroom. Reasonably priced. Love the youth bike buyback program - makes it easy to trade up when it's time!
They help us with our E Trikes even though we have an off brand. They’re very good at doing what they do and don’t charge a high price. Get repairs done on a timely basis.
Friendly staff. Communicates well what services are being performed on bike. Convenient location.
Well stocked with equipment. I little pricey for bike servicing. Dont accept personal checks for payment...Really ??
I've been coming to Trek bicycle of Rockford for a long time now for bike repairs and I'm always treated respectfully and with top priority, I love this spot yo.
The Folks at Trek Rockford are just goo people that know about bikes. The best part is they know what they know and say when they don't. Then go and find someone that knows and tells you accurate information. Gald the store is there, watched a bunch of customers at my last visit, all of them were smiling and were happy they went.