Trek Bicycle Rockford Facebook Googlemaps

   2788 Reviews
4169 Perryville Rd.
Loves Park, IL 61111
8156360664
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Recent Reviews:


Nice job with the bike tune-up. It took a few weeks to get my bike back, but I am very happy with the work.

There are no better people to work with than the staff here. Dylan and Kev make you feel at home and know everything you could possibly want to know

I love the people at the Meade-Rockford location. They always go above and beyond when I bring in my kids and their bikes. And the trade up program is a wonderful for our growing kids.

You have items in stock and knowledgeable staff

Great customer service, very friendly and communicative through the repair period. .

Service knowledge and friendliness

Timely and clean also done professionally and they let you know when it is ready

The service at Trek Rockford is always prompt and knowledgeable, plus they've helped me out in a pinch before a ride or a race by fixing a wheel or having what I needed in stock. Great shop with a super helpful team.

Quality products, and great service

We wanted a better quality bike carrier for our Trek e-bikes I knew it was going to be in the $1,000 range so I wanted to see it in person and have a sales associate to me how it works not buy it off the internet.

Every single staff member has been awesome to deal with, very knowledgeable, friendly and helpful. While the products are a bit pricey, they are quality and come with a great warranty. I would definitely recommend this bike shop!

Your service was superb! The gentleman who serviced by bike also helped me with purchasing a new helmet in my price range, was very personable, adjusted my bike height, bars, and seat and .... explained how best to operate the bike while riding it that I wasn't even aware of! He was amazing! Your company definitely desires my highest rating. Thank you.

I had my bike in for a level 2 service it came back to me better than it was when it was new.

I’m disappointed that I received NO instruction on how to redeem DELL reward points. Dell inundates me with surveys and offers but doesn’t respond to requests for information. Dell customer service has grown too big to concern itself with customer inquiries. DELL has successfully brick walled customer access or inquiries via anything other than canned response selections. Odd way to treat buyers like me of expensive gear.

Great, fast service! Will be returning and recommending

Friendly staff

They were friendly and professional. My bike was ready earlier than expected. Your price was decent.

Very professional. They helped us find the perfect bike for our son.

just an opinion...time will tell with repeated interactions. havent taken the bike out yet, but i will find out eventually. so far the bike appears to be worked on with care.

Great service. Quick. Excellent