This company was excellent to work with! I received 2 other bids from other companies and they did not compare. Their fees were higher, they took much longer to respond to me and their systems/technology seemed dated. I really like how Pete was able to draw up a few 3D designs on his laptop and give me exact dimensions and costs on the spot. Didn't feel pressure or rushed at all throughout. Finished product looks excellent!
We alsomailed you a letter on how pleased we are with the service and product we received. It was exceptional and memorable.
Your company is the best, just like the employees we interacted with. The project was perfect from the design to the final completed project. The time it was completed in from its conception to final product was more than we ever dreamed.
Installer, Eddie Yarga, did an excellent job. It was done on time and took only three days to install one pergola and one patio cover.
Eddie is personable, a gentleman, and definitively a perfectionist - something much appreciated by a homeowner having this work done. When the job was finished the entire area, including the covers themselves, were cleaned and very presentable.
I don't think he could have done a better job even if he was doing it on his own house.
From the initial in the home quote Larry gave us very exact and detailed information. The whole process all the way through the installation was quicker than expected we were very pleased with the overall experience and would highly recommend.
I was very impressed with the job that Lorenzo and Preston performed. I appreciated their professional attitude in answering all my questions. Outstanding customer service traits. My Solid Patio Cover came out beautiful.
I would like to extend my gratitude to Lorenzo and Preston for an excellent job.
The entire process with Royal Covers was great. Larry was very thorough with explaining everything. The installation was very smooth. Waylon and Gary were punctual, considerate and very professional. I could not have asked for a better experience. Thank you!
The experience all the way around was amazing and fluid . The sales representative Thomas reached out to me on the phone to get an idea of what we were looking to do. He was very flexible and worked around our schedule. He came out to see us a couple days later. He showed us the material and the lay out. He was a great very personable guy and even helpful on saving us on any extra costs ( actually we were able to build a larger pergola due to his ideas). He measured and drew it up for us on the spot. We were sold !! Within several weeks the installers called and scheduled the appointment for the next day. They arrived early as planned and got right to work. When I came home later in the day I was blown away!! It looked amazing and was build solid !! It is a perfect addition to our home. We truly couldn't be happier. Thank you
Love, love, love it. It is everything we wanted it to be. Everything fell into place in a very timely manner. Everyone we dealt with were very friendly, professional and eager to make us happy.
We couldn’t be happier with the end result.
The service and communication we received through out the whole process was fantastic. Our sales person was knowledgeable and took the time to customize our design with the features we needed and wanted. The installation was ahead of schedule and we were informed of every step. Royal Covers made it so easy to do business with them and the end product is exactly what we wanted.
We really enjoyed working with the sales rep. Good ideas and was able to get the most for my patio. Everything came out as outlined. Installation team very organized and efficient. Would call them again. Bill C