Royal Covers of Arizona Inc.
1152 Reviews
Recent Reviews:
September 26, 2020
S.H.
Phoenix, AZ
Phoenix, AZ
The communication was extremely poor. I had to continually reach out to the company for information on our order. I was completely understanding with the product being delayed, due to things being out of their hands due to COVID19. However, every time they promised to contact us - they didn't and then when they were ready we got less than 24 hour notice for installation. The quality of the work was outstanding, the patio cover is beautiful and well made. The funny thing is that we delayed payment, as part of the work was completed (installation of a fan) but they did contact me about payment. I think that the work of the installers is fantastic, the salesman was great; the office needs help with keeping their clients happy and informed.
September 26, 2020
Bill & Sue Evans
Chandler, AZ
Chandler, AZ
September 17, 2020
Ken Battey
San Tan Valley, AZ
San Tan Valley, AZ
September 17, 2020
Amy Kline
Tempe, AZ
Tempe, AZ
From my very first phone call, to designing with Ryan, Tobias on scheduling updates, to every single employee that showed up to build - Royal Covers was a blessing to work with. Paid attention to every detail and did it happily. I am a tough customer with high expectations and this company, culture and finished product were exceptional!
Thank You
September 14, 2020
Debi Walker
Queen Creek, AZ
Queen Creek, AZ
They are professional and the cover is beautiful in my courtyard! I had several estimates. Royal Covers was one of the least expensive. I ordered mine in June and was installed the first week of September. Initially I was told 7-9 weeks. Due to Covid, every company was having difficulty getting the aluminum from China and the manufacturing plants in the USA were not in full operation. I’m glad I choose Royal Covers. You will be too.
September 13, 2020
Harvey Starr
Fountain HIlls, AZ
Fountain HIlls, AZ
I did my due diligence and obtained four bids from local companies and chose Royal Covers because they were by far the lowest bid. I wondered how they could be so competitive but still went with their proposal. Preston and his crew (5members) arrived on time first thing in the morning and by 1pm they were finished. They were neat and professional.
The pergola met my every expectation and looks fantastic. I would highly recommend their services.
September 11, 2020
M.C.
Scottsdale, AZ
Scottsdale, AZ
September 6, 2020
M.C.W.
Chandler, AZ
Chandler, AZ
Too much yelling and profanity during installation - very distracting while attempting to work from home
Response From Royal Covers of Arizona Inc.
September 08, 2020
I am very sorry to hear this. We will follow up with your crew so this does not happen again. I hope you are able to enjoy the finished project.
September 5, 2020
L.H.
Tempe, AZ
Tempe, AZ
September 1, 2020
Scott Ossenfort
San Tan Valley, AZ
San Tan Valley, AZ
September 1, 2020
Forrest Cheuvront
Sun Lakes, AZ
Sun Lakes, AZ