Quality products (this is my 2nd) cover. Professional employees Peter is great work with when designing the cover. Angie and schedule staff return calls promptly and are polite and informative. Install crew ask questions to insure install is exactly what I desired. The install crew is very neat and clean. My backyard looks great! Thank you Royal Covers
We love our new pergola! the workers came and did a great job putting it together. The initial quote went smoothly with all questions answered and all of the details figured out. Very happy with all of it. thank you!
We were a bit disappointed in how long it took to get our cover installed, we understood that due to the pandemic material was not ready on time. However, the lack of communication was even more disappointing. We had to contact Royal Covers several times to get an update when it should of been Royal Covers contacting us to provide an update.
I had 3 different companies quote me on a pergola. Of the 3, Ryan was the only representative who said that the design we had in mind would both be doable and would look good. The other two wanted to put the pergola in a place that would require us extending our pavered patio. Ryan sat down during the consult and did up a 3D computer rendition of what it would look like for us. Also, price wise, Royal Covers was the lowest so it was a no brainer. From a customer service standpoint, everyone I have been in contact with has been great. We are thrilled with the final product and are happy we chose this company.
Everyone I interacted with from Royal Covers was friendly and professional. I felt like we were the most important and our satisfaction was top priority!
Our patio cover is beautiful and exceeded our expectations. The installers were outstanding personally and in the work they did.
Unbelievable. I have been following the covered patio industry for years but never took the plunge myself to have a cover installed, until now. Bill, the sales rep has been great since day one. I requested a last minute change to the project to Tobias and Bill and they responded with "no problem". I met your lead install tech and for the life of me I can't remember his name. But I do remember that he was very knowledgeable and friendly and the job is absolutely stunning. I still can't believe how square, plumb and straight everything looks. It's transformed the house completely especially the carport posts that were also replaced. This job came off so well that I'm ready to hit the front of the house for my next ROYAL COVER project. Bill, doesn't know it yet but I'm just about ready for that project. You know also after all my planning and such I never thought of gutters. Wouldn't you know I also have new gutters! I'm still trying to figure out how your crew got all those individual aluminum pieces to fit so well. Anyway, ask me how I really feel about ROYAL COVERS.
Royal Covers did our patio extension and everything turned out great! We are in love with the extra shade and the new look of the backyard. Everyone from sales to the installers was very nice, courteous and communicative. Highly recommended company!.
Everyone that came to the home was professional and explained everything they were going to be doing. Even when something wasn’t correct they fixed it quickly. This is the 3rd house that I have used Royal Covers and they have never disappointed me.