We are so excited to have our new pergola. It adds so much to the backyard and getting it installed was such an easy and quick process. The installers, Gabriel and Chase, were fantastic! My husband stayed home to help and said it turned out to be a really "fun" day. So a big Thank You to Royal Covers for listening to what we wanted, a quick install, and adding such an aesthetically pleasing addition to our home. We now spend a lot more time outside!
Great products, excellent installation! We love the Equinox lovers...solidly built and food looking. The alumawood is also good looking and provides excellent shade. Preston was our primary installer and he was great to work with. There was an issue with the installation that he worked with us to resolve it quickly and without issue.
We are very pleased one week post installation.
I just had my patio cover built by Royal Covers and am convinced this was one of the best investments in my house. At first I tried to do a wood patio cover and looked for different type of companies and contractors to do the work: I was impressed by the lack of professionalism and experience out there, I just could not trust any other contractor.
Royal Covers staff are all very professional and knowledgeable: they had an answer to everyone of my needs. They proceesed the HOA permit for me and got approval in less than a week. They also processed the permit with the city of Gilbert and received almost instant approval. They built a beautiful and elegant patio cover and setup the electric abd installed the fan: all the work I needed for a very reasonable price!
Initial consultation provide all the information I neded to make the decision which contractor to use. Very profesdional, didnt feel rushed or pressured. Like that the alumawood is low mainenance, I can select style and color.
The product is superior to others. The workmen ship on installation is highly professional. Could not be happier. Second time buying from Royal Covers and will continue. All personal are very friendly.
Thank you Royal Covers
Patio looks very nice and seems very well constructed. I am very happy with end result and price. One thing that can be improved on is the communication to the customer of the date on when the patio would be completed. Since I did not have any HOA's or permits that were needed, I was thinking an installation date could be set up pretty soon after the March 19th contract date. I am not sure if the factor that I was having a new shingle roof installed before the patio built and that the date for installation would need to be after April 18th. I didn't hear back from anyone and after my roof was completed which was towards the end of April, I called to see what the status was for installation. I was given a date that it would be sometime in early May, but not a specific date. I didn't hear from anyone and I called back May 2nd to get the date in which I was given one which was the next week.
Great product, installers were very customer oriented, I did have a issue with the concrete slab being poured by the contractor with communication, then them communicating with royal covers. I would use Royal covers in the future.