We absolutely LOVE our new Alumawood ramada! From sales through completion, the team at Royal Covers of Az was wonderful to work with! Our ramada is a pretty large one (approx. 18' wide x 28' long), and the crew physically installing and erecting it was amazing! Dan, Gabe and Lorenzo were efficient, friendly, knowledgeable, dependable, professional, and hardworking throughout the four days onsite, and were, thankfully, flexible when it came to last minute aesthetic design details. The end product is truly beautiful, and the shade our ramada now provides is greatly appreciated! Larry kept in contact throughout the entire process (not customary for a salesman, to say the least), and helped us out with names for other services we required that Royal doesn't provide. Truly a great company that stands behind their workers and the services they provide. We are sincerely happy with Royal Covers, and have already recommended them to others. We're looking forward to enjoying our maintenance-free (almost 100%, really) ramada for many, many years to come! Thank you so much!!
The only reason I gave it a 9 is because of the price-highest bid-and the salesman didn't make himself available in the transition between sale and the start of construction once we signed. We felt like we were being passed off to people who didn't know our project when we had questions. That being said, once the crew got on sight, we can't say enough good things. Corey was phenomenal-very patient with our all our questions. Waylon and Preston were extremely hard workers and also gave input when I had questions. Because my husband was out of town for work during most of the process, having Jeff and the rest of the very knowledgeable team explain things to me, and my husband over the phone, was great. The demo could have gone a little smoother, but I believe there may have been some miscommunication as to when they would be showing up to start. Lastly, the roofer needs to start earlier in the day!!! I was scared he was going to end up in the hospital from heat stroke, and he ended up having to come back on Saturday to finish (again showing up after 8:00 a.m. when I made it clear to everyone involved that we are up by 5:30 a.m.). I would absolutely recommend Royal Covers--especially the team that completed our project. They are the best!
Don Uhlman and his partner were terrific. I am going to have more covers put in and I only want Don and his partner to do the work.The quality of the construction was next to none. The were more than willing to answer any question my wife or I asked.
Fast and accurate design and pricing. We were giving multiple options to choose from. Installation was quick with a high level of quality. The installers were willing to talk through any concerns I had prior to installation and they went above and beyond. I couldn't be happier.
I knew I wanted a patio cover to provide shade yet allow air and light flow. I did research and narrowed it down to alumawood as the material and two prospective companies. After meeting with both it was clear Royal Covers of Arizona was my choice.
Why? After meeting with the sales representative, who had been with the company for years, as were the majority of skilled installers and seeing samples of the product along with several options in color, the choice was clear.
I was given an approximate wait time, which I appreciated, as often not every job goes exactly to plan and the schedule estimate allowed for this. In my case, the installation was toward the early two week window.
The day of the installation Romero arrived as scheduled. I thought their would be a "crew," but my gosh! he was good! Obviously experienced, methodical, meticulous and hard working. He worked steadily and conscientiously and before I knew it my patio had a never cover.
I love it! I went into a room that had been getting full afternoon sun and could not believe how much cooler it is. I have shade AND light. It looks wonderful and all the HOA officials could do was admire. I've also seen neighbors back up on the avenue beside me to get a better look! It looks like it has always been there, or should have been and makes a great temperature in my Arizona room and overall coolness of the house.
I give the produce, service and people a ten without hesitation and encourage you to consider their services. I could not be happier!
From the initial estimate to finish of installation everything went exceptionally well. No problems what so ever and we are extremely pleased with the appearance of finished cover. Will be recommending to everyone!
From the start the project went well. Very happy with all involved with this project.
The look on My Mother’s face when the structure was completed was priceless.
My Mother was originally thinking about doing an awning. I showed My mother a project done several years ago at a neighboring home, She loved it.
She has said repeatedly, if You didn’t show Me that other home I would have never known.
Thank You 😊