We did like the knowledge the sales rep had about the look of the cover, size and color for our unique patio layout. It was very easy to work with Angie in the office. Everyone kept us in the loop because we had to wait such a long time due to how approval and then the virus thing slowed things down too. Our product was alumawood solid cover and we are very happy with the end results! The guys that installed were detailed in their work, respectful and cleaned the area when they left! We would recommend Royal Covers to anyone wanting a quality patio cover. We p li an on using them again in the future for a pergola. Great company!
Everything from the quality of the product to the professionalism of the staff made spending over $10,000 an enjoyable experience :-)
I greatly appreciate Peter from sales, Tobias from the office staff and Waylon from the insulation crew with their skill an obvious concern to deliver the highest quality product on the market.
Estimator factored in sun path and wind, others we spoke with did not. Crew was diligent and left a clean worksite each day. They were also able to improvise a design feature not articulated in the original design.
The office kept us up to date on timeline and schedule. I would highly recommend this comapny for any project, large or small.
These guys are awesome! They worked with me during the difficult COVID19 pandemic and my HOA delays. They actually moved me up a few days to set me up with a beautiful shaded space for grilling and family time. They were very professional and kept in touch often during the delays from the HOA. From the craftsmanship to the customer service this is a company you can count on to build a quality structure. I have two! The last thing I’ll say is...enjoy your experience and enjoy your shade, Royal Covers will deliver.
It was a very long time from signing contract to actual construction, about 5 weeks. HOA approved the job within 48 hours. I love the job, the sales person, the office support. The patio cover is really nice but it took too long to get it. Thank you though, I'm thrilled with it.
Preston and his crew did an amazing job on the install, so professional and friendly. I even made some changes midway that required them to get a new beam and re dig their holes and they were very understanding and told me that they want me to be happy with the cover and install. They weren’t upset or anything. It was just a great experience and I would recommend them to my family and friends. The pergola looks amazing.