Peter met with us and explained everything about ordering the Pergola, getting HOA approval and a timeline as to when we could expect the project to be installed. Everything went smoothly and without any problems. We are very pleased with the finished project. Royal Covers was very professional and a pleasure to deal with.
The wait for the materials is long, but no fault of Royal Covers. Peter our sales person is great, always available and responsive to phone calls and questions along the way. Installation crew was great, quick, clean and polite. Happy customer.
It was great to have such efficient, responsive service...we weren't expecting this project to be brought to completion in January, based on backlogs, but it was knocked out in a couple of days and we are very pleased with the end results!