Royal Covers of Arizona Inc.
537 Reviews
Recent Reviews:
October 18, 2018
J.D.
San Tan Valley, AZ
San Tan Valley, AZ
October 13, 2018
Steve Haney
Apache Junction, AZ
Apache Junction, AZ
October 12, 2018
George Alper
Mesa, AZ
Mesa, AZ
October 11, 2018
C.A.L.L.
Scottsdale, AZ
Scottsdale, AZ
October 7, 2018
Thomas Iden
Phoenix, AZ
Phoenix, AZ
October 4, 2018
J.F.
Phioenix, AZ
Phioenix, AZ
September 27, 2018
Bruce Carlson
Apache Junction, AZ
Apache Junction, AZ
September 22, 2018
L.A.H.
San Tan Valley, AZ
San Tan Valley, AZ
September 18, 2018
C.C.
Chandler, AZ
Chandler, AZ
There is an issue with my travertine. A tile was pulled up to insert the pole, and replaced with another tile that doesn't fit correctly. Not only was an ill fitting tile placed, but grout or sand was not used to set it. The tile is uneven, and has large gaps around it. I called Monday after installation, but haven't heard anything back. It's been a few weeks.
Response From Royal Covers of Arizona Inc.
September 18, 2018
Carlos, I am sorry to hear we didn't replace the tile correctly. I will check with our service department so we can hopefully get someone out there as soon as possible to get this repaired.September 17, 2018
Janice Lane
San Tan Valley, AZ
San Tan Valley, AZ
September 13, 2018
Laura Cordovano
Mesa, AZ
Mesa, AZ
First let it be known, I am a business owner and contractor in the security industry. So when I have a large contracting job to be completed on my own house? I am extremely picky. I expect the contracted promise to match the finished product. I expect the details to be covered. I expect professionalism. I was lucky enough to meet the gracious CEO at Royal Covers, who arrived with my designer, I interviewed 4 other companies. This company was THE MOST professional. They brought samples, they brought their laptop. They laid out the project and quoted me on the spot. No waiting a week for a quote. Throughout the process and days afterward, the company did not tire to answer my questions. Upon installation: a bright-eyed, professional, and polite team did an A+ job on my large 52 x13foot Alumawood patio roof project. They knew what they were doing and were all over it! I had questions after the install and Royal Covers got me the answers to my questions immediately. I am very pleased and happy. Next…I will tap this company again for an RV/Boat structure project. -The Lock Lady
September 9, 2018
Chris Stima
Gilbert, AZ
Gilbert, AZ
The entire experience was a pleasure! From my initial contact with the salesman, Larry See, to the staff who answer the phone, I was treated with courtesy and professionalism. The contractors (Preston and Wayan) arrived precisely at the time scheduled and they completed the job and cleaned up afterwards. The lattice cover looks amazing and I couldn’t be happier! Thank you, Royal Covers, for a job well done!
September 9, 2018
D.M.
Gold Canyon, AZ
Gold Canyon, AZ
September 5, 2018
M.R.
Sun City, AZ
Sun City, AZ
Your team, from sales person who came to my home, to schedulers,who kept me informed at every step, to installers, who kept me informed of their arrival time and did meticulous work on the cover, including careful cleanup (this matters, since there are so many metal pieces and shavings produced during the process), are the reason I'll recommend your company. Alumawood products are pretty much alike, so service is key to my attitude about your firm.
September 3, 2018
C.W.
Phoenix, AZ
Phoenix, AZ