Excellent customer service every time I go into rubber soul. Had to get my e bike system updated the e bike technician was very helpful and explained everything that had to be updated.
Great company. The staff are knowledgeable and seem like a fun group of people that just really enjoy bikes. I have never felt pressured to buy anything. The owners are great people. If you have an issue they resolve it quickly. 10/10 place
The service is top notch! Staff is knowledgeable and the owner, Rich, is in it for all the right reasons. This is the most cyclist friendly store there is. Beginner or Pro, this is the right place to go!
I took my Mike in to have my brakes looked at around 1 o’clock and talked to Ernesto about what need to be done. Planning to leave it overnight, but he had it done by 3 o’clock , same day. That’s premium service! Thank you, thank you, thank you!
Great service from Rich, Ben and his team!! Danny did a great job with my Tarmac that required some more extensive work this time. This local bike shop is more like a family that just another business.
Ernesto is a top notch mechanic and took care of our needs in a seamless, and professional way. We have purchased bikes from Rubber Soul and they ALWAYS stand behind their product and put the customer first. Best bike shop around!