My propane is always delivered before I'm close to running out. Every employee I've ever dealt with has been very friendly and helpful, from the people on the phone, to the repairmen who have serviced the tank, to the propane delivery people.
I like the discount for being a veteran. However I received 100 gallons and a couple of days later got a bill for $243. Then 2-3 days later I received a new customer bill for over $100. I am not a new customer.