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   7942 Reviews
220 West Broadway
Madison, WI 53716
6082239300
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Recent Reviews:


Great customer service. Very friendly, very helpful, very professional. Product was just as described.

great customer service,

Everyone was so knowledgeable and really helped me find a perfect fit PFD.

prompt service/ THANK YOU

Expert instruction for solving my problem re modifying my kayak for a better fit. And Variety of padding footwear to try for best fit. And Being curious about the canoe on my car and noticing an area that would benefit from repair and suggesting how to do that - and of course having the product to do that (ha!)

The shop is incredible. Great staff and an awesome selection of some of the best brands in paddlesports. We purchased a B16 canoe during the Memorial day sale and had a great experience. Not that the money mattered so much, but at the time there was a promotion going on that was get a $100 gift card with the purchase of a boat. Not a make or break promo but I know margins are pretty lean so it was a nice bonus. We purchased the boat and had initially put a deposit down to secure it but then went ahead paid the rest of the invoice during the promotion to get the gift card. When I called to pay the balance I was told that it would not qualify for the promotion because we would be picking the boat up at a later date (outside of the promotion window despite us paying within the window). The person I spoke to informed me that the goal of the promotion was to free up space in the shop and warehouse and that by not picking the boat up we weren't meeting the requirements of the promo. Not a deal breaker by any means, but that small gesture would have been really appreciated. Otherwise we've only had great experiences at Rutabaga. The boat pick-up experience was flawless. They were very helpful getting the boat onto my car and strapped down tight. I am lucky to have such a great shop in my area and will definitely be going back for other canoeing needs. I know they also have great relationships with the boat manufacturers so if I ever need any support with the canoe then I feel confident they will be able to give the help I'd need.

Everyone I dealt with was very knowledgeable of canoeing and the products that go along with it the new store is great and just fun to walk around in

Great service from a knowledgeable young man who helped me get a new canoe PFD. It was fantastic to talk to Darren at checkout. I read his regular email muses and it’s like I have known him for years. First visit to the new store, beautiful, great selection and friendly service.

Great selection and expert advice.

I had an incredibly positive experience purchasing two kayaks from Rutabaga Paddlesports. Even though I live about two hours south, I didn't hesitate to make the drive because of the EXCELLENT customer service I received via email. Rutabaga was very kind and patiently answered all my questions, which made me feel confident in my decision to go with them. Upon arriving, I was impressed by their amazing store, which had a fantastic selection of kayaks and gear. The staff was equally impressive, and the purchase process was easy, even on a busy Memorial Day. I'm absolutely thrilled with my new kayaks and so glad I purchased them from Rutabaga Paddlesports. I highly recommend this business to anyone looking for paddling equipment. Thanks for a wonderful experience!!

Top quality products, an outstanding tradition and reputation, and friendly/helpful staff.

Your staff were completely knowledgeable and accommodating to get my roof rack fixed up and in service. Extremely good customer service.

What more can you ask for, Rutabaga is a local brick and mortar store! Their price are at or below much of the competition where you factor in shipping. They make sure the watercraft you are looking tofor purchase best fits your needs. They want happy return customers.

had what i wanted at a competitive price

Wide selection, patient & knowledgeable staff, ease of test paddling, zero sales pressure.

Knowledgeable and sincerely interested in providing best choices fairly

Knowledgeable staff, great selection of quality products

I always wanted a rack on my car - and Ann did it for me! She also showed me how I would tie down my kayak. When I returned to get some feedback on my tie down job, Steve gave me a few pointers to make sure I'd be safe on the road. Such awesome staff!!

Great selection - knowledgeable sales people - great value!

Knowledgeable staff and great inventory.