I'm very excited about my new Trek bike. It's the first time I've invested in a brand new bike and I'm looking forward to using it often. I had an incident happen with my bike about ten minuets after I hooked it up to my bike rack and drove away. In the 8 years I've used that rack no bike has ever fallen off until that day. My bike was lost in town and shortly after it was reported someone stole it. I went back to the shop in Austin and Jon was able to help me calm down and make a police report. He was kind and genuine while helping me with a stressful situation. I was able to purchase a second bike the same day to replace the one that went missing off the streets. I was lucky and he has one more of the exact same bike that I had just lost. It was a long day and I also had my seven year old and three year old with me. I will definitely suggest this bike shop for people who are looking for great bikes and service.
I always enjoy stopping in at Rydjor Bike. The people are friendly and helpful. I regularly use my bike to commute to work and if there is every a problem the staff is helpful and get me back on the commute quickly.
Any service work is always done well and I sure appreciate the great service.
Thanks Rydjor Bike Shop!