Rydjor's customer service is outstanding. I was in Austin visiting a friend. We stopped by Rydjor without an appointment. In no time at all I had new pedals, a mirror and a fanny pack on my bike. They went above and beyond by oiling my chain and tightening a brake cable - at no charge! We also received friendly, helpful information about a nearby bike trail. My entire experience at Rydjor Bike was exceptional. I'll be back and I'll be recommending Rydjor to others.