S&W Sports has always had great products and services. I have nearly 30 years of experience with them (beginning at age 6 with my first Trek bike) and they have continued to have excellent customer service. Even when something has “gone wrong”, because let’s face it we are all human and life happens, they have fixed the issue and ensured we were satisfied with the remedy. It doesn’t matter where they are located in Concord, they will continue to be the business we keep coming back to for our biking needs and accessories.
Steve took the time to explain ski goggles and then knowledge of ski boots questions we had. We bought one of your last pair of goggles. No sales pressure, Nice guy
In prepping our bikes for the summer I discovered a broken spoke on my wife's bike. The bikes had been purchased from S&W and serviced by them.
The bikes have been perfect for us, my wife 's right out of the box and mine after Mr. Farmer made significant modifications to the stem to match my physical needs. We are both elderly and depend on S&W to keep our bikes in tip top condition.
I brought my wife's bike in and had it back 3 hours later, perfect and ready to go. Thank all of you at S&W for keeping us safe and on the go.
I trust S&W for all of my bicycling and skiing equipment and service. The staff is professional and knowlegeable, saving me from being a gear head. Prices are reasonable and the service timely.
I also appreciate the shop's support for relevant local organizations.
Everyone on your team is knowledgeable and very helpful. You guys do a great job hiring and training so we make it a point to get our snow and bike gear from S&W.
S&W has been around for as long as I can remember and I've lived in Concord for 68 years. I've purchased many items over the years and four bikes more recently. S&W is a staple of the community promoting fun and safety in outdoor recreation. I've always received courteous and professional service whenever needed. I've recommended S&W to friends and I always receive positive feedback from these friends on how well they were treated. Thank you.