My husband, 5 year old son and myself went to S&W this past weekend when they were having their bike swap. So many people were willing to help. Tim came over and helped us find a bike for my son. Then my husband and I started looking for us… we didn’t really see anything outside so headed into the store. After picking out a bike that I liked (only because of the color) George quickly told me that It was too big for me. I had never been properly fix for a bike before! George continued to help me find one that was the right size, one that was comfortable and what I needed for the kind of biking I was going to do. Then my husband was next. George helped us for about 2 hours and It was such an amazing experience! Super nice and very knowledgeable.
I would highly recommend anyone!
S&W is the best. Have done business with them for years, bought many bicycles there, had a few repairs done there. Prices are fair and I’ve always left satisfied.
Excellent customer service. This past Monday I drop my bike off because the chain derailed and I couldn’t get it back on in my bike needed the 30 day tuneup. I was told it would be ready by Friday, but you did the service in one day. Great job thank you very much.
Excellent service, above and beyond! They came out and helped me with my bikes and gave me tips on my Thule rack and suggested products to make my travel safer:) Thank you!
I'm not a gear head, so I appreciate sales and service employees who know what they are doing. Quality at a fair price. Appreciate the shop's support for organizations supporting bicycling an skiing.
I like the fact that the people who work at S and W know about the sports and the equipment needed for them. They are not just salespeople or repair people but consumers and athletes themselves.
People are friendly and helpful.
I like the processes you have in place. Your service department is excellent. Your staff takes the time to listen and cares about helping customers find a solution or the right product.
A great selection of bicycles for all types and abilities.
The techs are very knowledgeable and helpful in selecting the best bike.
All around a good experience .
I’ve been doing business with S&W for 50 years. Starting before Tim took over the business. I’ve always been treated very well. My wife and I bought a CoMotion tandem 25 years ago. Always good service.