Ability to reach the bristol location directly. I have found everytime I've spoken to the office directly to solve issues, they have been very responsive and easy to work with but the number I have on file always goes directly to the call center.
We love Ms. Abby so much!! Her positivity is infectious and Asher has become so much more confident with her.
We love so many others as well - Ms. Noah, Mr. Matt, Mr. Andrew, Mr. James to name a few.
The only constructive feedback I have is that I don’t love when there’s such a big turnover with instructors as it takes awhile for them to get to know my swimmers. But we also understand.
We like the parent tot class! We’ve had several instructors over the past year and they’ve all been very friendly and knowledgeable. Our son is so excited every time we go!
I like sending my daughter to swim classes because the instructors make learning fun and engaging, keeping her excited to participate each week. The program is flexible and easy to reschedule when life gets busy, and I appreciate the clear, transparent guidance on what skills she needs to master in order to move up to the next level. It makes the experience enjoyable, low-stress, and rewarding for both of us.