Joe has been a superior role model and empowering instructor for my son Oliver. He had taught my daughter Isabella years ago, and our family is more than happy to have our son learn with him again. His teaching style is kind, yet firm, and his lessons and teaching styles are clear and advanced. Being in the water and learning to swim isn't easy for kids yet Joe is able to make classes fun and my son enjoys it every week with him. Thank you for having someone as professional and experienced as Joe on your team. We appreciate him very much. He is the only reason we are with SafeSplaah and have been recommending him for years.
Ms. Zoe was an exceptional instructor. She helped my kid to continuously improve his swimming skills. Within short amount of time he improved his swimming very well. Hats off to her support!!
Coaches are very friendly, patient with kids and don’t aggressively push kids to perform. They let the kids progress at their own pace. And when a make up class needs to be scheduled they help find an available slot that works for us.
The instructors are very knowledgeable and really push the students to advance. That being said, they also make the experience enjoyable, my kids love it so much.
My 5 year old son is a beginner and Coach Joe has been great at making him feel comfortable in the water. Lots of laughter and it’s impressive to watch him learn. We don’t need him to be an expert, but we do want him to be comfortable and not scared of the water. It’s taking some time but I continue to see progress and the coaches are very attentive and reinforce good behavior with high fives etc. My son is excited every Thursday we are going to swim!
Lessons 10 out of 10: Coach Anushe is wonderful. She is patient and skillful at instructing the kids to engage in the techniques she is teaching them. My son has some special needs and she is able to keep him calm and to keep him motivated to continue.
Administration 7 out of 10: There is a disconnect between the online system, the main response desk and the personnel at the locations. I had to call daily to try to confirm a trial lesson and, finally, the day before the trial was set to occur, the agent was able to send a confirmation. There are no SafeSplash reception workers onsite; only swim instructors. So, while the person on the phone said that I could set up lessons and pay onsite, as far as I can tell there is no way to do that.