The team was very focused on our job and overcame a few obstacles to get it done. Our advisor Leah, was very good and cared. Shane was an excellent Texh that kept us apprised of how things were progressing.
Both were top notch.
Very impressive.....I highly recommend coming here. The staff is amazing, the service they go above and beyond to help you. We purchased our 2026 Alliance Delta 25RL on 08/22/2026 and absolutely love it. They fixed any issues before we even left with the camper. Cameron/Bryan thank you for helping making this decision easy.
Highly recommend please come and see and meet them .
Attentive and friendly staff.
Even when we had a slight hiccup with our purchase they made sure to do the best work and ensure we were satisfied and happy when we left with our new RV
Everything!!!! The people were all so happy and fun to work with and the experience of having someone by our side through the ENTIRE process was amazing!!! We felt very taken care of and heard on what we wanted and walked away with our dream camper!!! Will 100% recommend anyone we know to come to y'all for the best service, people, experience and place to find what they are looking for!!!
Great overall experience. Alan was great to work with, as well as the guy who showed us the RV on the day of purchase. It did take a while to hook up and leave, due to an issue with the fridge not working, but no big deal. They lady that did the service work was great. I have already sent a friend to you guys and they ended up purchasing a brand new 5th wheel. I nice cooler or something would be a great appreciation gift.
Haley was fantastic and went above and beyond to get us in a motor coach that we wanted. We first met her at the Greensboro RV Show and 8 months later we circled back around to Haley and bought a 2024 Entegra .
After we closed the Deal on the The Coach we discovered a problem before leaving the Dealership and wanted to discuss it with General Management. (Haley was on Vacation) I was shocked at lack of concern the entire management group showed us. We waited for over 30 minutes after being there for 4 hours and none of the group had the nerve to come discuss the issue.
Finally Austin walked out to see the bad spot in the windshield that was not disclosed by the dealership.
Sales staff was great. Management needs to learn some professionalism and man up when there is a problem.
Cameron Large and the management of General RV went above and beyond to see that our problem with our former RV was completely resolved. They stood behind their product completely and not only resolved our problem but, helped us get a newer and better RV. Thanks again to Cameron, Ivan and CJ for going far beyond the call of duty.
We were greeted when entering to pickup our travel trailer by two ladies and directed to Sam, who was fantastic and had answers to all our questions and was very knowledgeable, Rodney was our salesman excellent service, Cameron help me a ton and bailed me out when we got stuck on the road Lisa was great, I forgot some names but everyone we dealt with were great!
The service rep Ollie and Becky worked very hard to get to the bottom of our concerns and issues we had with our 16 foot travel trailer. They both explained the process of what they were going to do to try to help us. Ollie took time to answer and thoroughly explain answers to the 101 questions we had. He checked into different possibilities of why the camera we had installed was not pairing up. He researched info on the electric brake we had installed to help us better understand how to use it properly. He showed my husband an easier way to put on and take off the sway bars, as well as the best way to connect and secure the chains so they are not dragging. He was SOOO HELPFUL! He did not get annoyed or make us feel bad for not knowing this stuff. He paid attention to learning about where things were on our trailer so he would know for future visits or other clients. The whole team was very nice to us. As we waited for the ball bearing tires to be repacked the way they were checking in on us and others as we waited for the services to be completed was appreciated. They get a 10 from us!
From my friendly salesperson, Haley Huton, to CJ Young and Matt Combs in finance, and all the way to the cheerful Kristen at the front desk, the entire experience was welcoming, professional, and completely stress-free.
We live in Miami, Florida, and chose to drive all the way to Salisbury, North Carolina, to purchase our unit, even though we had plenty of options closer to home. In the end, the great deal and exceptional friendliness of the team were simply too good to pass up. We couldn’t be happier with our decision!