Kayla F was very nice and helped us with what we needed. Zinnie explained and did the complimentary check list.
A very nice group of people that work there!
If I buy another RV, I will certainly look at General RV
We made the deal over the phone to buy our Mercedes Sprinter Van with General RV after a bad experience with another national RV company. The purchase was seamless. I cannot say enough good stuff about General RV and the people at the Salisbury location. They treated us like we were family and it was just an easy process all the way through.
After nearly 30 years of camping, my wife and I knew exactly what we were looking for in a camper. We recently set out to purchase a new Wildwood Grand Lodge 44 View, and I cannot stress enough how much better our experience with General RV was compared to another national dealer we attempted to work with.
When we reached out to General RV, we were connected with David Frankel. From the very start, David was outstanding. We were navigating this purchase remotely from Massachusetts, which can be daunting, but David made the entire process seamless and stress-free. He was incredibly responsive, professional, and went above and beyond to earn our business, even successfully price-matching to ensure we felt confident in our decision.
The rest of the team was just as impressive. Matt made the paperwork process smooth and efficient, ensuring everything was handled correctly and on time.
It is rare to find a dealership that truly listens and makes a remote transaction feel as personal and easy as an in-person one. If you are in the market for a camper, do yourself a favor and reach out to David and the team at General RV. They have earned our loyalty, and we couldn’t be happier with our new Grand Lodge. We are now the envy of the campground with our new Grand Lodge.
The employees took their time to hear what we had to say and what we wanted in a camper floor plan.
Sam burns was the best DS for us! He explained about how camper from a-z and z- a. He took the time for us. He was such a honest man and friendly dude.
Straight forward service, easy, great prices, nice staff seemed willing to help answer any questions. I felt like I was treated with a fair purchase and not taken for a ride or advantage of. My only regret is that I wished I would of purchased my other travel trailer from general rv as well instead of camping world! The no hidden fees meant alot!
The delivery was the best part. Sales was kinda hard sell. Customer service so far is great. Haven't had a problem yet but we expect to get the same attention as the delivery was.
We had a great experience thanks to an amazing salesperson Haley Huston,and the finance team Iman Nesibett. Also a shout out to Gabe Welch that helped with our walk thru. Will be recommending General RV when asked where to buy an RV.