As always, I love the massage like quality of a wash, and coming homeless but leave feeling absolutely good. Love Ceci and the work she does I will happily come again.
I have always had a great experience! Everyone is so talented and friendly. Sergio is the best. Im in and out efficiently, never had an issue with scheduling or payments, and all around an incredible place to get cleaned up!
I always feel like Sergio does a great job of recommending others in the salon for my other needs as well as understanding me as a client. My hair has never looked better and it's due to him. He's also incredibly easy to talk to.
For the last five years Sergio has been my stylist and along with his competitive staff have consistently provided the service one would expect at one of Chicago's renowned
hair salons
The skill and professionalism of the stylists
What I do not like is the station for clients to style their hair. You need to treat your clients better.
No place to put tools. Hair dryers with poor attachments that continue to come off. Style baskets with insufficient sometimes not clean brushes and insufficient products to style their own hair. Clients who choose to style their hair are not going to give in and pay to get their hair professionally styled. We just get irritated and frustrated with the owner of the salon. The message is you don’t care about your clients that much after they pay for services.
All the associates are welcoming, efficient and professional and Lauren and Sergio are as attentive as they are creatively talented - they listen and truly individualize the cut/color experience.