The arrival time was supposed to be between 1-3pm. Nobody showed up or called me, so about 10 minutes after 3PM I called the office to check if the guys were still coming out or not. The lady had the driver call me and he said that he was behind schedule and would not be at my house until about 6 PM, and that he would call 30 minutes before he was going to arrive. So 6PM came and went and I did not get a call. At this point I did not care if they showed up or not. Then finally at 7:30 I hear their truck outside. They worked fast and cleaned up the debris very well when they got to my house, but were still here until almost 9PM. I was just very inconvenienced having to wait around and call the office several times trying to figure out what was going on. I feel that the drivers and office people should reach out to customers if they are that far behind schedule.
The crew was fast, edficient, they swept and worked in a clean, proficient manner.team lead was professional throughout the process. I will definitely share our experience with others and recommend your services to others.
Junk King is generally always on time (or even early), super friendly, super efficient. I've use them now maybe a dozen times at my house and even my mom's house and it's always been great. I would say they could find a middle pricing as they do by bulk...but i often feel like we get charged for a one-quarter truck when we use more like one-fifth... so it's a bit overpriced. Still, they have been great to remove anything we've had (except liquids/oils). Definitely will use again in the future.