They had me sit back and point where I wanted my items and boxes. They energy, positivity, and appreciativeness for my business was felt. They were very kind and efficient, Hard working, as I didn't make it easy being on the 3rd floor with no elevator. Absolutely would hire again!
I think more upfront pricing and a more formal pricing method would help. The person who showed up just made a wild guess at the charge. Then tried to calculate in his head the fee. And when I reminded him it was an internet schedule and qualified for a 30% discount he again calculated in his head and gave me the same price. I still do not understand this. For some reason he said a king mattress and foundation would fill 1/8 th of the truck and that was the reason for the high charge. As I looked at the truck they can fit way more then 8 king mattresses and foundation in the truck. The more I thought about it the more I realized I was conned.
Come on guys, you should be more professional. Have up front pricing. And charging $178 for a king mattress and foundation to be removed? The only reason I agreed to it was they were at my place and I needed it removed. Other online mattress removal estimates were under $100.
I made their pick up of the mattress as easy as possible. The mattress and foundation was moved to the front door.
I thought the employees tried to be nice and courteous.
We were really impreseed at the speed, efficiency and value of the Junk King team that attacked our situation. We were moving out of our home and had old files, green waste, bbq's, lumber, rocks etc... They were all super friendly and there was a no haggle price. We have use used other services in the past but Junk Kings rocked it! I highly reccomend Junk King!!!