Getting my feet scanned is awesome. I've never had a pair of running shoes that felt like they were meant for my feet but I've bought 2 pairs of shoes from Fleet Feet that felt like they were made just for me. The sales team makes choosing a pair real easy, everyone I've had help me has been great.
Alissa is very helpful and really pays attention to your needs. She asked me what I do and what I would be using the shoes for. She also found a way to personally connect with me outside of just selling me shoes. She's awesome!
Excellent customer service! Kevin listened to my needs and concerns about the problems I was having with my current shoes that i've had for 3 months and only use to workout/run in. He took my measurements and told me about what the problem was. Kevin showed me 3 diffrent options of shoes. He put in my custom orthotic insoles in each shoe and was very patient while I tried on each one. I did not feel rushed or pressured to buy anything. I ended up buying some Brooks W Adrenaline 21 1D running shoes and they are great! They solved my issue and now I can run without pain! I am so thankful I went in and had Kevin help me 😀.
I have been helped by several of your staff - every single time they are friendly, knowledgeable, and have taken the time to entertain all of my questions. (And stories. Sorry about that.) I can't say enough about how much I appreciate the service and I tell ALL of my running friends to go to your store! Even during the pandemic, I have received excellent service while the environment has been safe and clean. I won't buy running gear anywhere else. Thank you Fleet Feet for being such an amazing resource!