Excellent selection of our favorite brands. Exceptional staff member who very clearly explained our feet design, problem areas and recommendations for shoes that would work best for us. We trust his assessments and recommendations. We will definitely recommend him and the store to our friends.
Amazing staff that actually have a discussion with you and make a recommendation based off of their experience and your wants/needs, as well as foot type. I had an issue with a shoe fit after a couple weeks of running and went in to see what we could do and they immediately started testing other shoes/insert combos based on the feedback and we found a perfect pair that they were able to swap out for. It was a fantastic customer experience and is a reason why I will continue to go to their location rather than shop online!
People were very helpful and knowledgeable on the various styles of track shoes for every event. We are confident that we have the best fit/style for her foot and will enhance her performance!! Very pleasant experience!!
Cora was patient and knowledgeable and friendly. She kept me from being overwhelmed by the choices and was not pushy, just super helpful. I left the store feeling very happy about my purchase and looking forward to a return visit. There was a nice variety of shoes and sizes for my hard to fit feet.
Very knowledgeable and courteous service from staff. Good process for determining what shoes would be best for me. Very pleased with the shoes I purchased. REALLY please with the fact that the entire process was very efficient and timely. Didn’t take an unnecessary amount of time.
Being 50, and a weekend warrior athlete for the last 20, I have tried the other larger running store in town and had been a customer of theirs for years. No more! Sean was great-he did a great job listening to my story and was so decisive on the shoes I tried on. I told my wife he was reading my mind; he would flat out say nope I do not like that fit on you; nope this is the wrong size etc. I would not have even considered the shoes I left with without his guidance. The bonus is the socks they carry. They have a new loyal customer with me for sure. And you have to try their 3D foot thing. I really thought it would be hokey but it was so cool-and they emailed me my results when I was in the store! Take that Zappos! (And the other Beep Beep store)
I called the Del Mar store to inquire about middle distance track spikes. A gentleman politely answered my question about style and sizing available. three hours later I came in the store with my son and Sean not only remembered me from the call but knew exactly what I had asked for and went to the back to gather the choices they had. He was very friendly and helpful and the experience was outstanding overall.There was also a young woman working there (a former state track athlete) who asked my son about his event (800 meters) and expressed great enthusiasm and respect that we both appreciated. It was a very pleasant and friendly experience and I will happily return to this store for the great service and ample stock on hand.