You guys are awesome! I had a water heater that needed to be hauled away and you lowered the price to $50 since that was all the trash I had. I really appreciated the flexibility. You arrived when you said you were going to arrive and I liked that your driver came up and shook my hand and introduced himself. Very professions!
The gentlemen were prompt, polite and great helpers. I let them know my budget and they were very clear about when I was at my budget. They were friendly and hard workers. I would definitely use them again if need be.
Got a phone quote to pick up sofa for $119 minus $30 if booked online and so I did. once driver got to my house, price jumped to $199 after $30 off. You guys need to get your pricing straight and refrain from misleading your customers... New furniture coming next day so I didn't have much of a choice. Icing on the cake is the driver solicited my wife (who was home alone at the time) for a tip! My wife was a little intimidated so she gave the driver a $20 tip to just get them out. Yelp review coming your way and you know what the result will be. I also plan to escalate this issue at the highst level with your company. Sadly, for a big company, I exepected a more professional driver and interaction which is why I chose Junk King rather than someone random to come in to our home. I hope this feedback is not shared with the driver because we fear retaliation and the driver obviously knows where we live! Please screen your drivers/workers more thoroughly!
I used Junk King's San Jose franchise to remove an office desk from our home. They quoted me the right price, they came on time and removed the desk very efficiently. The workers were polite. I am very pleased with Junk King's (San Jose) service and will certainly recommend them to people from my contacts.
Great job, Junk King (San Jose)