Elijah , was great.. I went in yesterday needing to fix my bike. He took care of it right there and then.
Very professional and fremdly.
Thanks Elijah!
Bryce and his team are all avid riders and super knowledgeable and passionate about the sport. They can speak to all the trek products because they actually ride!
The service we got when we purchased our Trek Townie was amazing. Your offer to help us make adjustments to the bike in the future is very comforting. The bike was in impeccable condition, but nonetheless, you wiped it down again to make sure there wasn't a spec on it when we gave it to our granddaughter as a gift.
I've always gotten excellent advice and service at this store. Great products in stock at good prices. Elijah answered all my questions and installed the cassette very quickly.
I was visiting Tustin from the Inland Empire to ride the great trails in Orange County. My chain encountered a broken link. It was near closing time and I was concerned it might be too late to obtain the service needed in order to ride the next day.
I was greeted with an understanding smile and a confirmation they would solve my issue while I waited. They did deliver in a short amount of time and i rode around the Back Bay the next morning.
Thank you for the great service, it made my weekend.
The people in service had a great attitude and were very helpful. They are knowledgeable and were taking the time with each guest to resolve their mechanical issues.
Service at Trek Bicycle Tustin is superior to other shops I use. I choose this shop when I have complex repair needs because Elijah is able to diagnose problems, imagine solutions, and then effectively apply skills to solve issues. Getting to Trek Bicycle Tustin is worth the drive from south County. I highly recommend Trek Bicycle Tustin for service.
The staff! Since my move to California, Trek Tustin has been exceptional. From receiving my bike and assembling it to service maintenance and finding small punctures, the team embodies the brand support that you want when making an expensive purchase. Excellent representatives of the Trek brand!
I love Tustin Trek. Service is great. They take time to answer any questions and explain things. I have pickup up so many tips regarding my bike from them.