Sarah did an amazing job. We were not easy. We looked at a dozen or so houses and Sarah took all the time to arrange them and give advice on all of them. I am recommending her to all the people I know who want to buy a house. She makes this process easy and very less stressful then what I thought it would be. She was always there to answer questions and to assure me on my issues.
The real estate process, agent part was excellent, but I believe we should have directly went through a bank to secure the loan for this process. There were a lot of nickle and dime-ing fees that should be eliminated. I checked with several professional friends and they all laughed when they saw some of the charges, particularly the one you call "work verification report" or whatever you call it. Charging for that is tacky. Buyers don't have experience with a lot of processes and should be guided along a little more and the process explained more. Anticipated points throughout the ordeal should be more explained.