The staff is friendly and knowledgeable and engenders trust. They communicated well what was going on with our bicycles’ service. We felt like part of a community.
Friendly and knowledgeable staff. Service needs are clearly explained. The Staff has gone out of the way to solve problems like finding a front derailleur for my 20 year old custom Serotta road bike.
The staff was very attentive to helping me decide on a bike tgat fit my needs. They assisted in shoe selection and needed accessories. I cannot say more about how customer friendly the staff was.
Excellent products and stellar service department and employees. Friendly staff always make my visits seem special and I have always gotten the best service from all of them.
I always get great service and a friendly reception at Trek Saratoga. The team there is definitely interested in supporting whatever I might need by way of my bicycling lifestyle.