Trek Bicycle Saratoga Springs Googlemaps

   3351 Reviews
71 Church st
Saratoga Springs, New York 12866
5185830600
Visit Website

Recent Reviews:


Friendliness of employees, knowledge of repair issues, and taking care ofmy needs in an expedious manner. Also, the layout of your shop is both easy to navigate and very relaxed, much like a boutique might be in other businesses. I should know as I worked two years at the Inside Edge in Queensbury in the late 1970's before my teaching career in Saratoga.
Report a concern

Came in with a flat tire and I was in and out in about 10 minutes. Now that’s good service!
Report a concern

Never fails, although new faces at times, the staff is professional and I walk out pleased. Often times, one of my bikes will be in for an adjustment and they recognize it being in good shape, don’t upsell needless service. This leads me to buying all my gear because the advice and recommendations are similar on the sales side. Nice job, nice shop
Report a concern

Very friendly service
Report a concern

Knowledgeable friendly courteous staff
Report a concern

Informative
Report a concern

The service was very friendly and informative. Caleb spent the time answering all my questions and I'm thrilled with the bike I bought.
Report a concern

Everybody at the bike shop is always friendly to me Jeff, Stefan, Oliver everybody treats me with care takes care of my bike. They Make sure I'm safe when I'm riding. I like the occasional drop into to see how everybody's doing and make sure my bike is always safe to drive. These people are top notch at Trek I recommend it to anybody who has any type of bicycle.
Report a concern

The Electric Bikes there are a lot more awesome than a regular bike!
Report a concern

Really appreciated the excellent customer service
Report a concern

Excellent service and the definition of expertise and friendliness!
Report a concern

Employees are very personable, helpful, and knowledgeable.
Report a concern

Knowledge, friendliness and experience of all staff.
Report a concern

Quality, well-built products sold by a team of kind and welcoming staff.
Report a concern

Customer Care is great, Caleb especially is very knowledgeable and friendly and able to provide up-to-date information regarding availability, etc. Staff are in tune with the customers needs, as they are avid cyclists as well. Reliability is also excellent, as well as service/repair. Overall, a great experience.
Report a concern

Always the best service at Saratoga Trek!
Report a concern

great service
Report a concern

Friendly knowledgeable staff who are eager to help find what you’re looking for or answer questions about your bike.
Report a concern

We enjoyed excellent customer service during the purchase of a Trek bicycle, including a thorough overview of the different models and how they perform on various terrain, as well as details on the accessories that make cycling safer and more enjoyable. I highly recommend a visit to Trek Saratoga!
Report a concern

Service is awesome as are the service techs. They are experts at diagnosing bike problems and repairing them. Techs and sales persons are very friendly and knowledgeable.
Report a concern