How quickly she called me back regarding my questions.
I'm not to crazy about your website. When I would sign on to pay a bill I didn't realize I was behind because I would pay the amount due. Now I'm no longer eligible for the monthly pmt plan. Did not receive anything telling me I was behind.
The professionalism of the delivery person. Santana was courteous and thorough. It was good to encounter persons with excellent customer service skills.
As a retiree of AT&T, I am aware of what good customer service is. I witnessed it when my gas was delivered by Mr. Santana Cooper.
I called to request someone come out to my house soon, as I'd been using the gas fireplace a lot. They were here within 2 days to check my tank & refill it. Your phone service reps are always friendly & helpful.