Scheller's is a great place to purchase a bike. The staff is very friendly. I just recently had my bike in for a 90 day service and it was done in a timely manner. The store manger "Andy" is very knowledgeable and extremely friendly. Go Scheller's đ
I liked that I was listened to about the problems I had with my bike. Also, I wasnât pressured with an upsell in services, and the guy helping me out didnât try and add unnecessary parts to my service. I felt like he was trying to meet my needs as cost effectively as possible and I really appreciate that.
Great customer service!! wasn't pushy but there to help, asking and answering questions. Decent selection. My Trek Marlin 7 was setup perfect!! they checked it over and topped off the tire pressure. I will surely keep Scheller's in mind!!
Service at Schellerâs is always great! I love the free yearly bike check I get since buying my Trek Marlin there. And the upgrades, like my dropper post, have been excellent!
Customer service was very good. When I first came in, they sold me the wrong size rim for my bike. When I returned to exchange it, they gave me a discount on the replacement rim and mounted the tire for me. They really went above and beyond to make the mistake right. Even the best will make mistakes from time to time, but these guys knew how to make it right.
Aside from that mistake, they were quick to diagnose the issue I was having with my bike and sell me what I needed to fix it.
Everyone in the store was attentive, even though I'm not a serious rider. Explanations were clear - not too technical, yet I wasn't talked down to.
The bike was ready way sooner than expected and for the price I was quoted.