Scheller's Fitness & Cycling - Okolona Googlemaps

   3258 Reviews
8323 Preston Highway
Louisville, KY 40219
5029694100
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Recent Reviews:


Everyone was very knowledgeable and made the process super smooth! Especially Tracy he portrayed excellent customer service and product knowledge!
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Your service team is super professional but also really helpful for those of us who aren't mechanically inclined. They explained everything in a way that made sense and didn't make me feel silly for asking questions. I'm really impressed and would definitely recommend.
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Jack and the shop mechanic working on April 21st we’re both great to work with. They were both very helpful and gave great advice, and went out of their way to get me the parts I needed for my bike.
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Easy to schedule visit and knowledgeable technician.
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Excellent service and very knowledgeable about various repairs. Recommendation for repairs was sent to us in a timely manner.
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Quality products and excellent service
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We have had several transactions with Schellers in the past 3 years which have been favorable. Josh has been on top of our inventory list weekly.
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Great inventory of bikes and supplies. Very happy with my purchase!
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I had used bike dropped off for service and new tires. A quote was given at that time, and they came in at the cost originally quoted. Work was completed quicker than I expected. Nice people.
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LOVED how quickly you scheduled a service call, and the technician (Dave) was friendly, completed the repair well, and explained everything to me. Thank you!
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Attentive and provided overall great customer service.
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Good service as always
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Dave Shuff is great!!!
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We have purchased two True treadmills from Scheller's, and both are of high quality and very reliable. After talking to Josh, a customer service rep from the Okolona store, I realized my issue was with the corporate department of True and not with the local Scheller's store. He contacted me immediately upon receiving my first negative survey. He explained the issue in detail and offered to contact corporate on behalf to share my concerns. My wife and I both walk on our treadmill every day and have for over 15 years. We are both still disappointed that we will be without it for a little over two weeks, but the fact that Josh contacted us so quickly has restored my faith in Scheller's customer service. [FIRST NAME REMOVED] and [LAST NAME REMOVED]
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Great service and super quick! Brought my bike in for a tune up on Saturday and was told it would be ready by Tuesday at the latest. Received a text before the end of Saturday that it was ready! Everyone was super friendly and knowledgeable. I always have a million questions and the team at Scheller’s will match me with a million well informed answers. I love having a bike shop so close to me instead of traveling across town where everyone else is located.
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Very knowledgeable of products and extremely helpful
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The customer service is outstanding. This was a service call to dismantle a weight machine. The gentlemen that came to my home to do this were very personable, professional and did an excellent job. When they came to re-assemble the machine they were very efficient and had everything back together is excellent time. This had to be done due to ground water in my basement. I purchased a treadmill from Schellers and this is the best treadmill I have ever had. The sales staff was excellent in explaining the features of the treadmill and having me try it in the store before purchase. I highly recommend Scheller's for any and all types of exercise equipment.
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You guys really seem to understand what customer service is about, and that is rare these days. The service technician (Dave) is a terrific asset. He is extremely knowledgeable and personable.
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We appreciate the great customer service provided by the Okolona team. We have purchased 3 bicycles for our grandkids and have been happy with all 3 purchases and the services provided. Laurie D
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Dave was outstanding!! He went above and beyond to help us!!
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