Been a customer almost 15 years. Staff always efficient, professional, knowledgeable and friendly.
Took my bikes for checkup, new tubes and tires, new brakes, chain cleaning and lubricants and wash. Bikes look and ride like brand new!!
Thank you for your service,
David F. Marr
Every staff I encountered was great. I had a terrific experience. They fixed my bike the same day, I can't tell you how surprised I was. I definitely recommended!
Awesome, friendly and fully knowledgeable! The service is treat you as family and give great advice/ tips to make cycling the funnest and great experience!!
Pete was FANTASTIC in greeting both myself and my husband upon entering the store. Pete listened to our bike concern. Pete took my husband's bike, put it up on a rack and started troubleshooting our issue. Pete recommended what services we needed to resolve our issue. We were VERY HAPPY with the results on my husband's bike. Both of us test rode my husband's bike and everything works GREAT and feels wonderful!!!
THANK YOU, Pete, for taking good care of us! We both HIGHLY recommend Scott's Bikes for bringing your bike in for service.
I was out of town and left my kit in Florida; Brandon, at Scott's did a great job helping me pick out some new bibs, jersey and socks. Great shop, great products, great service..
Trek is a great product. You seem to have the essentials for riders across the spectrum. As for service, all of the people in the shop have always been very friendly, genuinely friendly. Coming to the shop is never a drag.
Shop worked me in on a Friday afternoon before closing with a walk in request at 3:30 PM when they close at 5:30. They were very friendly and helpful, and I felt like a valued customer.
There is nobody better than the team at Scotts Bikes of understanding what you need and then finding the right bike for you. Their customer service is second to none. I often use them as an example when I’m talking to other business colleagues and young adults I am mentoring about how customer service is done right.