You are always quick to help when I walk in your door and have a knowledgeable solution to whatever my questions have been.
Yesterday I brought my bike in for a fitting by Jacob. I've had bike fits before in my years but not as thoroughly as he does them. I was impressed by the number of angles, alignments, locations and even tightness of things he could check that actually affect my riding comfort. He explained everything very plainly. In short I walked in with nagging riding pains in one knee and my hip. I walked out without either one.
I could not recommend his service more highly.
I've purchased 2 relatively expensive ($6000, $10,000) bikes from Scott's over the last 10 years. Purchasing, servicing, providing advice were all pleasant experiences. All staff members are very helpful, professional and easy to work with. They really take the time to find out what your needs are. They recently stuck with me in trying to resolve problems with my eBike, coordinating with Trek, performing the fixes (new motor and speed sensor) until things were working right. (3 different employees took the bike for test rides to be sure it was working right!)
Highly recommend!
Jay Marcotte, satisfied customer
This place is great everybody in it is great. They’re shipping my bike to Texas and bought me a bike bag very helpful. This is my new bike store. these all these guys are great.👍