Our care giver for our mom (Genet) is excellent at taking care of our mom. Senior Helpers works with me when I need extra care for our mom as far as time when I have appointments.
The owners of the Senior Helpers are very responsive and helpful! And the aids that they have sent out to help my mom have been wonderful! They do light cleaning they do organizing help her with hygiene, etc. I highly recommend the service!
The care that is given to my mom is excellent! Genet is excellent with my mom. And Senior Helpers is very understanding and flex when we need spacial arrangements. Very please with Snior Helpers.
How responsive SH is to changes to the schedule. Always very accommodating.
One potential issue with how staff members "clock in- clock out". If the caregiver is having difficulty accessing the site, the customer pays the overage charge. It's not a lot but it might be something to look into to create a fix for technological glitches.
We could not be happier with everyone from senior helpers—from the coordinators like LaTasha to all the wonderful and caring helpers who come to our home.