You offer substitute coverage if the regular helper cannot make her shift. The Helper I have is very professional—I make the decisions as what I need her to do, but she offers helpful comments, or observations as appropriate.
The aide Lisa we have is terrific. She is helpful with my mother, and she gives me peace of mind when I am not there with them. Both my parents get along with her and enjoy seeing her.
Have had Barbara for many years now and she does a great job and is very caring. The office does a fantastic job when Barbara is out to follow up if we want other help. Thank you everyone for all your help!
All the caregivers that I’ve worked with have been friendly, kind, compassionate, trustworthy. They have taken excellent care of my husband and go above and beyond.