They have done all they can to help through this trying time with my mother. The support has been wonderful. The care givers are always doing excellent work.
The front office staff is very helpful and I can text them with questions or concerns at any time and they are very responsive. The companion aides have been very kind and efficient.
Punctuality is never taken for granted and my two senior helpers were on the dot. It was a very important surgery. Also friendliness can never be under rated, and my Helpers were naturally friendly and kind.
We have had some difficulties getting the right helper, but that problem exists everywhere. I especially like Senior Helpers in Timonium because the manager, Amanda, has been very attentive and helpful getting us to the right person. Amanda is professional, trains her people, and is nicely responsive when clients reach out to her. It is clear she views us as people rather than mere numbers, and takes her job seriously. Other office members have also been quite helpful in scheduling, front desk and billing.