I appreciate the fact that l can change my caregiver if things don’t work out for both of us. I appreciate the continuous communication between the office staff at the drop of a hat.
I appreciate my current caregiver because she shows up with a smile and is willing to do anything l need.My only complaint is that the office staff constantly calls my caregiver during my two hour shift.This takes away from my care time.l’m scheduled for a two hour shift. If the office staff weren’t interrupting my caregiver by offering her more shifts constantly she could complete everything l need done in my two hour shift..This is something that I don’t think should be happening. I’m paying for two hours of necessary care time but not receiving it. Please discuss this with your whole team. I’m not a wealthy client that has money to throw away .
My helper is very good to me, efficient, pleasant, friendly,is willing to do anything I need help with, and I enjoy her food preparation. She is very safe conscious and is a good communicator.
She is the best thing about your service. I do like the fact that you bill my insurance company. Also that you return my calls.
The Leadership at Senior Helpers responded quickly on every issue they came up with my fathers care. They made changes when needed and kept me up to date daily. They were easy, pleasant and professional to deal with. I'm thankful my Dad had this service.
The administration staff is very helpful, which is why I selected their company. They have been cooperative in my selection of my health aide. My aide now is very compatible with my everyday health routine needs. I am overall very satisfied with the variety of services they offer. Senior helpers is very easy to work with and willing to go the extra mile with changes I need.