You have been with us since the beginning of this journey, and now that it has veered off in a most unexpected direction, I know you will continue to help us. I won't get too specific here.
I understood we were going to get someone with knowledge about Parkinson’s Disease. The first person sent did not know anything about Parkinson’s. She was brand new. I had requested someone who would cook & who could give Les a shower, she didn’t know how to give him a shower & she never got passed putting a skillet on my stove. She also sat on the sofa & was texting with her daughter. I then asked for a different person & she was much better but didn’t know many dishes to cook but we loved her & she did give Les a good shower. I’m writing all of this because I don’t feel that my request was a consideration when someone is sent to help take care of my husband. I feel as if the first person sent did not live up to my request & I HAD TO PAY FOR THAT. I, at least, would like the person to have ALL KINDS of experience as requested.
I really appreciate how responsive the team was in providing just the right caregiver for my dad, and essentially, someone who can also work with my mom, since she is also living in the home. Having a caregiver who was also sensitive to my mom and building a relationship with her was just as important as the rapport with my dad. Very impressed with the friendliness, willingness to help, and communication that is provided to us. Having someone in the house that we can trust has been such a relief. I live 3000 miles away, and knowing that a genuine and loving caregiver is with my dad and mom 2 days a week for a few hours gives me a sense of peace I haven't had before. So grateful for Senior Helpers. Their professionalism and friendliness have been such a breath of fresh air.
Sincerely,
Michelle
Caregivers always arrived on time.They showed caring and compassion, I would call S.H. again if there was a need. I especially enjoyed working with Jessica, Jeanette, Kimberly, and Jennifer
Senior helpers has been very supportive in helping my parents. With 24 hr care now needed, it is rough on them but senior helpers has ensured someone is there.