Very kind, caring and efficient! Norma and Cierra are great. Also, Megan was so helpful getting us set up with Senior Helpers. She made everything easy!
Thus far I have been contacted in a timely manner to address issues or concerns. Also Mr. Westfall does an excellent job on You Tube with educating us and keeping us updated about all of the changes.
The staff was generally very flexible and great to work with, and helped me through a difficult situation… However, Christine was extremely rude and condescending. If you ever have to talk with her do not, get someone else! they have great people, everyone else as sienna, Jenna and Ted the marketing person and others I talked with. Ted, especially came through with that last minute requirement within a couple hours that was highly positive service needed and appreciated. They did get instructions mixed up and wrong sometimes but they adjusted as soon as I advised them. They did adjust to my needs after the first few days and I had a good aide, dolores so I was happy. Had tabitha for one day but she was a disaster…you just need the right person and your services are appreciated. [NAME REMOVED]
Love the care givers. Not so pleased with the adminstration. The administrations make demands not requests and I do not believe they think of the care givers first. Profit is first.
Amazing service from JR, and the whole Senior Helpers team. Responsive, and truly caring. Do not know what would have done without them. They are a god send.