All the helpers who have been with my wife have been truly exceptional. Very caring. Also very efficient in their time. Somehow they manage to take care of her as well as many household tasks, cleaning counters, floors, laundry. When I get back home not only is my wife in great spirits but the house always looks great.
The scheduling staff is also amazing. My schedule tends to change as do our circumstances - I'm out of town now but we have a good friend of ours staying with her. I inquired about canceling some of the helpers we had lined up and we did so without problem or penalty.
You are always there for us —night and day. Everyone cares and wants to help. Most CNA s sent have been very well trained and able to do what s necessary in a safe way.
What is best is that these helpers care. It shows.
I like the fact that it matters to you who I choose to come into my home to help me with my care. That Senior Helpers shows respect to me for my choices.
It would help you guys a lot if you'd hire African Women who know how to cook American dishes. These women are friendly and fun. They clean my house well. But when I am recovering from illness or surgery I 'need' a caregiver who knows how to cook the food I eat so that I can get better. I'm not from Africa! It's important that I don't have to get up and go to a grocery store and then have to come home to cook because my caregiver doesn't know the first thing about African American dishes that I eat. It is very challenging to my recovery.
I like how flexible the schedule can be. Also each of our helpers has been very helpful in giving me ideas on how to care for my parents even when the helpers are done with their shifts and I am the "helper". I like knowing and telling my family members that I don't have to do everything. They don't just help the clients; they help the clients family.
Lucille is our caregiver and she is wonderful and has made such a difference in my mother‘s life. I like the professionalism of the staff at Senior Helpers and appreciate their flexibility.
That you send me someone when I really need them and you do a decent job of keeping me up on hours that I'm not aware of to be used!! This is a biggie for me because the weekends are sometimes difficult to navigate when I'm alone.
Whenever I need service you’re very prompt at getting me anything I need. The ladies I have coming in to care for my husband are very caring and kind to him.