The best caregiver Denise is the best part of Senior Helpers. She’s always so caring and goes over and beyond our expectations. It’s been almost a year and we’ve been so pleased with the service.
The ability to text the staff 24/7 and the ability to get a helper if we need on at the last minute. Also how kind the helpers have been and how easy the office/managers are to work with.
Our senior helper is reliable, professional yet empathetic, knowledgeable and assists us in so many ways that we really don’t know what we’d do without her. She is very supportive, cheerful, and brings light into our day when she is here. We’ve lived in two different communities since we moved to Orange County and have been more than satisfied with the helpers you’ve sent to us. We don’t know how you find them, but accolades to your service for doing so!
They really listen to what kind of caregiver you think would work best with our loved one. They also check in often to see how everything went.
The only thing I think could be improved is billing just for the time contracted for. If the caregiver leaves my house at 4 then the billing should stop at 4 not when they are in their car trying to check out. I contract from 2-4 so that’s what I should be billed for!
The owner, Sandy, was wonderful to work with and really listened with compassion and empathy. She found the perfect caregivers to help us take care of our sister (Prisca and Candy) and literally saved us from a very difficult time.
You have consistently had your helpers show up just as scheduled except for one day..
That is so important! Also, they’ve watched my husband very well, but also fixed his meals and taken him on walks.
We have been able to have the same caregiver for quite a while. Our loved one prefers not to have multiple caregivers. But it would be nice to have someone who speaks English as first language.