Our CNA Donna is wonderful with my husband. She’s kind, caring, compassionate and treats him with respect. My husband is not very conversational but she talks with him anyway. She’s our angel sent to help my husband in his time of need, making sure he’s comfortable and happy at home. I hope she’ll be with us for a long time.
When we first were looking for home care, Jenna reached out & was able to provide us with the necessary coverage we needed @ that time.
She has always been available to answer our questions or concerns when our needs changed.
5 Star rating from our family!
Great communication and follow-up with family members from the staff, as needed. Good customer service skills is critical to peace of mind for family members and clients. Expedient response times from inquiries is very helpful especially when dealing with insurance companies for 3rd party reimbursement.
Gladys understands my husband, she is efficient , kind and goes beyond what is expected of her, I imagine all these qualities r required by your organization.
My mom looks forward to seeing Clarice. She enjoys her company. I am grateful to Clarice - and I told her so- for making sure my mom does what she has to do to stay in her own home. I have peace of mind on the days Clarice is with my mom.