Everything I have experienced so far: the promptness in finding someone to assist me, the the kindness and helpfulness and capability of the aide-truly a senior helper.
My caregivers are very prompt and helpful. They are careful with me when I get around the house and t doors. Their driving is very careful and follow rules and are aware of directions to my doctors and shopping. They can get my electric scooters to my car so I can get around shopping. They are aware of my preferences and needs while shopping.
My Home Health aid is quite helpful flexible and well liked by my husband and myself. I also appreciate the ease with which my long term care insurance is processed
First and foremost, I'm very pleased with the quality and professionalism of the Aides assigned to us.
Secondly, the interpersonal dealings between myself and the 2 owners, Michael Gelman and Rich Sklar always wind up on a positive note. They both are easy to work with.
I had a procedure done on a Wednesday that involved commitment to various times for the whole's day. It was very reassuring to have the Senior Helpers cover aid for both me and my husband. I had to be available for when lab results were evaluated in case further biopsies were required. Unfortunately the last procedure required that I have a responsible adult to drive me back to my Carmel home. The situation became very complicated. Senior helpers were able to recruit another acceptable helper to get us back home because the first helper was committed to another obligation in the later hours of the day. I was extremely grateful to be home.
Our aide is exceptional. It took a few tries but we are really happy with our most recent aide. If we had any questions or problems in the past they were answered right away.
Melissa our aide , is very caring and flexible with her schedule. I also appreciate the ease with which my long term care invoices have been submitted to our insurance company.