Our aide is exceptional. It took a few tries but we are really happy with our most recent aide. If we had any questions or problems in the past they were answered right away.
Melissa our aide , is very caring and flexible with her schedule. I also appreciate the ease with which my long term care invoices have been submitted to our insurance company.
I appreciate that ,in this day and age of long phone call waits to speak with a live person, I can call the agency and speak directly to either Michael or Rich.
I also appreciate that I am contacted when my aide is unable to work a particular day. There is attention to the client's need and they make an attempt to assign someone to fill in for the day.
Tanya my aide is delightful. Very helpful and cheerful. I was very ill with the flu and im just starting to feel better. She really helped me recuperate.
Reliability and always send qualified and patient sides. I have a lot of medical appointments that require a lot of waiting . Nobody complains. Senior helpers screens their aides well .
Mike G and Rich S are always very responsive when I have a question. The aide caring for my mom also communicates well and often wondered me and is doing a great job.